User guide

Licensed Customer Confidential Mailboxes and Aliases
Email Continuity Administrator Guide version 6.5 (1st ed.) 133
• The user’s login history, including which versions of the extension and
Outlook® are installed.
• A list of policies that apply to the user.
To enable or disable the Extension:
1 To disable an individual user so that the Extension cannot be used, click
the Disable button adjacent to the user’s name.
2 To enable or disable Outlook Extension features for all users:
a. On the Outlook Client Information screen, click Manage Features.
b. Use the check boxes to select features to activate; a check mark
means the feature is active. Changes won’t be effective until the user
restarts Outlook.
c. Click OK.
To export the list of users:
1 Click Export. The File Download screen appears.
2 Select either:
• Open, to open the file in Excel
• Save, to save the file to your computer, or
• Cancel
3 Click OK.
Mailboxes and Aliases
The SyncManager automatically creates an account for each mailbox in the
primary mail system, whether the mailbox is associated with an individual person
(end user) or is a collection box for certain types of email (such as status notices
that are sent to a designated address). Administrators can manually create new
mailboxes to add other users, and create aliases that map incoming email
messages to existing mailboxes.
Adding Mailboxes (Users) Manually
To add a mailbox (user) to Email Continuity:
1 From the Administration Console, click Mailboxes and Aliases. The
Additional Mailboxes and Aliases screen appears.
2 Click Create Mailbox. The Create Mailbox screen displays
3 In the Display Name field, type a name.
4 In the Email Address field, type an email address.
5 Click OK to create, or Cancel to cancel.