User guide

User Administration Licensed Customer Confidential
124 Email Continuity Administrator Guide version 6.5 (1st ed.)
To generate a CSV spreadsheet of emergency contact data for all users:
1 From the Administration Console, click User Administration.
2 Click Export. The Export User Information screen appears.
3 Click Export to download a CSV file containing the current data for all
users.
Excluded Users
You can exclude from Email Continuity mailboxes that are not associated with
users, such as resource mailboxes. Excluded users are not included in notification
reports or login status reports. You can exclude users by user sets, mailing lists,
servers, and individual users.
NOTE Resetting Excluded Status for Multiple Users
In addition to the procedures provided below, you can also use the Reset status
feature to change the Excluded status for many users at once. See "Changing
Status for Multiple Users" on page 112.
To exclude a user:
1 From the Administration Console, click User Administration.
2 Click Excluded Users. The Excluded Users screen appears.
3 Click Exclude users.
4 Identify users (mailboxes) to exclude. Click the appropriate tab to identify
users by Server, Mailing List, or individually by User.
a. If you select the Mailing List or User tab, in the Search box type an
email address or name and search for the results. Then click the listed
mailing list or user to select.
b. If you select the Server tab, click a server to select it.
5 Click Add. Repeat until all users to be excluded appear in the right list.
6 Click Next. The Confirm screen appears. To see the list of excluded
users, click Show Affected Users.
7 Click Submit.
To remove individual users from the Excluded list (reinstate them in the
system):
1 From the Administration Console, click User Administration.
2 Click Excluded Users. The Excluded Users screen appears.
3 In the Search for Users field, type the name (or partial name using % as a
wildcard) and click Search. The results appear in the table below.
4 Click the Remove button next to the user’s name.