Administrator Guide

Health monitoring
99 XC Series Data Protection Management Console Administrator’s Guide
12.1.5 DPMC Idle status
DPMC monitors the backup activity and updates the home page accordingly. However, if the DPMC does not
perform any backup activity for 72 hours, it may show the Avamar Server Summary as a gray color (Health
summary).
DPMC constantly monitors Avamar heartbeat and backup count. One of the conditions is if there are no
successful backups within 72 hours, DPMC assigns an UNKNOWN status to Avamar Server Summary. If
there are no activities returned, the backup activity health is also marked as UNKNOWN. In this situation, the
Avamar server summary shows gray.
12.2 Alert entity
DPMC Alerts management page provides access to the alerts given by the application. The alerts page is the
area where you can view and interact with alerts given by the application. An alert is made up of the following:
Severity (Critical, Warning, Info)
• Critical: The critical error will show the critical icon. Examples:
> Notify user when a backup has failed
> Notify user when a heartbeat fails
> Data Domain storage utilization reaches 90%
• Warning: The warning error will show the icon. Examples:
> Remove a proxy server
> New VM detection
• Info: The information will show with the icon. Examples:
> When protection of a VM is discontinued
> When backup completes successfully
Issue: A brief description of the reason for the alert
Timestamp: The date/time when the alert was generated
Acknowledged status: User and date/time it was marked acknowledged or unacknowledged
Resolved status: User and date/time it was marked resolved or unresolved
12.2.1 Alert acknowledgment
Alert management is an essential part of DPMC. You can observe the alerts, resolve the alerts or simply
acknowledge the alerts. DPMC defines alerts in 3 major categories:
• Critical
• Warning
• Information
When you resolve an Alert in DPMC, issue the acknowledgement of the corresponding Avamar Event.
12.3 Storage Utilization
The following sections describe storage utilization.