Owners Manual

Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
Steps
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals .
Trusted Platform Module
Upgrading the Trusted Platform Module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS firmware on your system.
• Ensure that the BIOS is configured to enable UEFI boot mode.
About this task
CAUTION:
If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create
a recovery key during program or System Setup. Work with the customer to create and safely store this recovery key.
When replacing this system board, you must supply the recovery key when you restart your system or program before
you can access the encrypted data on your hard drives.
122 Installing and removing system components