Owners Manual

Running the Embedded System Diagnostics from Boot Manager.....................................................................107
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. 107
System diagnostic controls..................................................................................................................................... 108
8 Jumpers and connectors ........................................................................................................................... 109
System board connectors.............................................................................................................................................. 110
System board jumper settings....................................................................................................................................... 113
Disabling forgotten password........................................................................................................................................ 113
9 Getting help................................................................................................................................................115
Contacting Dell................................................................................................................................................................ 115
Documentation feedback...............................................................................................................................................115
Accessing system information by using QRL...............................................................................................................115
Quick Resource Locator for XC940 Series system...............................................................................................116
Receiving automated support with SupportAssist .................................................................................................... 116
A BOSS card.................................................................................................................................................. 117
Introduction to BOSS card............................................................................................................................................. 117
Supported operating systems..................................................................................................................................117
Supported XC Series Appliance and XC Core System ........................................................................................ 117
BOSS card features........................................................................................................................................................ 118
Foreign Import........................................................................................................................................................... 118
SMART Info............................................................................................................................................................... 118
Auto-Rebuild.............................................................................................................................................................. 118
Deploying the BOSS card...............................................................................................................................................118
Removing the BOSS card........................................................................................................................................ 119
Installing the BOSS card...........................................................................................................................................121
Driver installation............................................................................................................................................................ 122
BOSS troubleshooting................................................................................................................................................... 122
Physical disks not visible to operating system...................................................................................................... 122
Virtual disk not visible to operating system........................................................................................................... 123
Drive failure................................................................................................................................................................123
Fault in controller...................................................................................................................................................... 123
BOSS card is not detected......................................................................................................................................123
Unable to boot to M.2 drive installed in slot 1....................................................................................................... 123
CLI reports unsupported features ......................................................................................................................... 124
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