Owners Manual

Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Dell EMC XC740xd Series Hyper-converged Appliances Installation and Service Manual, LCD
diagnostics, and mechanical overview
• A direct link to Dell EMC to contact technical assistance and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specic product or
2 Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code on your XC740xd Series Hyper-converged
Appliances or in the Quick Resource Locator section.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting
Dell.com/QRL or by using your smartphone or tablet and a model-specic Quick Resource (QR) code located on your Dell EMC system. To
try out the QR code, scan the following image.
Figure 80. Quick Resource Locator
Receiving automated support with SupportAssist
Dell SupportAssist is an optional Dell EMC Services oering that automates technical support for your Dell EMC server, storage, and
networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benets:
• Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues, both
proactively and predictively.
• Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC Technical
Support.
• Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
• Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benets vary depending on the Dell EMC Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.
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Getting help