Owners Manual

Getting help
Topics:
• Contacting Dell EMC
• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
Contacting Dell EMC
Prerequisite
NOTE: If you do not have an active internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell EMC product catalog.
About this task
Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product, and some
services may not be available in your area. To contact
Dell EMC for sales, technical support, or customer service issues:
Steps
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the bottom right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell EMC Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support
team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send
your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system. The QRL is located on the
top of the system cover and provides access to generic information about your system. If you want to access information specic to the
system Service Tag, such as conguration and warranty, you can access QR code located on the system Information tag.
9
Getting help 135