Owners Manual
Table Of Contents
- Dell EMC XC740xd XC Series Appliance and XC Core System Installation and Service Manual
- Contents
- Overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Options to manage the pre-operating system applications
- System Setup
- Viewing System Setup
- System Setup details
- System BIOS
- Viewing System BIOS
- System BIOS Settings details
- System Information
- Viewing System Information
- System Information details
- Memory Settings
- Viewing Memory Settings
- Memory Settings details
- Persistent Memory details
- Processor Settings
- Viewing Processor Settings
- Processor Settings details
- SATA Settings
- Viewing SATA Settings
- SATA Settings details
- Boot Settings
- Viewing Boot Settings
- Boot Settings details
- Choosing system boot mode
- Changing boot order
- Network Settings
- Viewing Network Settings
- Network Settings screen details
- UEFI iSCSI Settings
- Viewing UEFI iSCSI Settings
- UEFI iSCSI Settings details
- Integrated Devices
- Viewing Integrated Devices
- Integrated Devices details
- Serial Communication
- Viewing Serial Communication
- Serial Communication details
- System Profile Settings
- Viewing System Profile Settings
- System Profile Settings details
- System Security
- Viewing System Security
- System Security Settings details
- Creating a system and setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with setup password enabled
- Redundant OS Control
- Viewing Redundant OS Control
- Redundant OS Control screen details
- Miscellaneous Settings
- Viewing Miscellaneous Settings
- Miscellaneous Settings details
- iDRAC Settings utility
- Device Settings
- Dell Lifecycle Controller
- Boot Manager
- PXE boot
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Optional front bezel
- System cover
- Backplane cover
- Inside the system
- Air shroud
- Cooling-fan assembly
- Cooling fans
- Intrusion switch
- Hard drives
- System memory
- Processors and heat sinks
- Expansion cards and expansion card risers
- Expansion card installation guidelines
- Opening and closing the PCIe card holder latch
- Removing the expansion card from expansion card riser
- Installing an expansion card into the expansion card riser
- Removing an expansion card riser 1
- Installing an expansion card riser 1
- Removing an expansion card riser 2
- Installing an expansion card riser 2
- Removing an expansion card riser 3
- Installing an expansion card riser 3
- IDSDM/vFlash card
- Network daughter card
- Hard drive backplane
- System battery
- Power supply units
- System board
- Trusted Platform Module
- Control panel
- Using system diagnostics
- Jumpers and connectors
- Getting help
- BOSS card
Figure 85. Installing the BOSS card
a. BOSS card
b. card connector on the system board
Driver installation
The BOSS card uses the native AHCI driver of the supported operating systems.
Windows driver installation — Dell provides the Dell Update Package (DUP) to update drivers on systems running Windows
Server 2012 R2 and newer operating system. DUP is an executable application that updates drivers for specific devices. DUP
supports command line interface and silent execution. For more information, see Dell.com/support.
NOTE: For more information about supported drivers, see the Support Matrix available at Dell.com/XCSeriesmanuals.
BOSS troubleshooting
To get help with your Dell EMC BOSS card, you can contact your Dell EMC Technical Service representative or see Dell.com/
support.
Physical disks not visible to operating system
Issue:
One or both physical disks are not appearing for use by an operating system.
Probable cause: A physical disk will not be presented to the operating system in the following scenarios:
● There is RAID metadata on the physical disk and no RAID metadata on the controller.
● The BOSS controller has RAID metadata on it and the physical disks do not have the RAID metadata
on it.
Corrective
action:
If the RAID metadata is on the controller, clear the controller configuration.
If the RAID metadata is on the physical disk, erase the data available in physical disk.
Alternatively, if you want to keep the RAID drives, see Virtual disk not visible to operating system on page
137.
136 BOSS card