Owners Manual

Removing a mezzanine card.....................................................................................................................................78
Installing a mezzanine card....................................................................................................................................... 79
Removing the mezzanine card bridge board ..........................................................................................................81
Installing the mezzanine card bridge board............................................................................................................. 81
Removing the OCP card........................................................................................................................................... 82
Installing the OCP card..............................................................................................................................................83
System battery.................................................................................................................................................................84
Replacing system battery..........................................................................................................................................84
Installing the system battery.................................................................................................................................... 85
Trusted Platform Module................................................................................................................................................ 86
Replacing the Trusted Platform Module................................................................................................................. 86
Initializing the TPM 1.2 for TXT users......................................................................................................................87
Initializing the TPM 2.0 for TXT users.....................................................................................................................88
7 Using system diagnostics.............................................................................................................................89
Dell Embedded System Diagnostics.............................................................................................................................. 89
Running the Embedded System Diagnostics from Boot Manager...................................................................... 89
Running the Embedded System Diagnostics from the Dell Lifecycle Controller............................................... 89
System diagnostic controls.......................................................................................................................................90
8 Jumpers and connectors ............................................................................................................................. 91
System board jumper settings........................................................................................................................................ 91
System board connectors...............................................................................................................................................92
Disabling forgotten password......................................................................................................................................... 93
9 Getting help.................................................................................................................................................94
Contacting Dell.................................................................................................................................................................94
Documentation feedback................................................................................................................................................94
Accessing system information by using QRL............................................................................................................... 94
Quick Resource Locator for XC6420 systems.......................................................................................................95
Receiving automated support with SupportAssist .....................................................................................................95
A BOSS card.................................................................................................................................................. 96
Introduction to BOSS card..............................................................................................................................................96
Supported operating systems.................................................................................................................................. 96
Supported XC Series Appliance and XC Core System .........................................................................................96
BOSS card features......................................................................................................................................................... 97
Foreign Import............................................................................................................................................................ 97
SMART Info................................................................................................................................................................ 97
Auto-Rebuild............................................................................................................................................................... 97
BOSS card replacement by using Foreign Import option............................................................................................ 97
Driver installation.............................................................................................................................................................101
BOSS troubleshooting.................................................................................................................................................... 101
Physical disks not visible to operating system.......................................................................................................101
Virtual disk not visible to operating system...........................................................................................................102
Drive failure................................................................................................................................................................102
Fault in controller......................................................................................................................................................102
Contents
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