Users Guide

Table 5. Possible Outcomes for PowerEdge systems
Scenarios Outcomes
DSU on 10th generation of PowerEdge system pointing to the
newest Linux Repository (on linux.dell.com) and the Repository no
longer has 10G content.
Platform not supported message is displayed.
DSU 1.5 RPM (sourced from linux.dell.com) on a 10th generation
of PowerEdge system pointing to the newest Linux Repository
that no longer has 10G content.
Platform not supported message is displayed.
DSU 1.4 RPM on a 10th generation of PowerEdge system pointing
to an older Linux Repository that still has 10G content.
All commands work as usual.
DSU 1.4 DUP (sourced from downloads.dell.com) pointing to
catalog.xml le that no longer has 10G content.
There may be two possible outcomes:
• If the DUP doesn’t support 10G platform, then DSU is not
installed.
• If DUP supports 10G platform, DSU is installed. When dsu
command is invoked Platform not supported message is
displayed.
I am running DSU 1.4 DUP and pointing at a legacy catalog.xml
that has 10G content.
There may be two possible outcome:
• If the DUP doesn’t support 10G platform, then DSU is not
installed.
• If DUP supports 10G platform, DSU is installed. dsu command
works as usual.
On Ubuntu operating system, I see a message “genisoimage: command not found. Please install genisoimage to create bootable iso”.
What am I supposed to do?
To troubleshoot the issue, execute the following command: sudo apt-get install genisoimage. By executing the command, you
are installing the genisoimage to generate the ISO.
On Linux operating system, I see a message “mkisofs: command not found. Please install mkisofs to create bootable iso”. What am I
supposed to do?
To troubleshoot the issue, execute the following command: yum install mkisofs on RHEL operating systems and zypper
install mkisofs
on SLES operating systems.
On Microsoft Windows operating system, when I execute the command “dsu”, I see a message “dsu is not recognized as an internal
or external command, operable program or batch le”. What am I supposed to do?
To troubleshoot the issue, you must add the dsu install path to environmental variable by executing following command with administrator
privileges: setx PATH=%PATH%;C:\Dell\Dell System Update.
There are few components that are listed when I execute the command dsu —i or dsu /i. However, I am not able to view these
components in the comparison report. Why do I see the dierence?
Though the components are listed after executing the command, there may be no updates available for certain components in the catalog.
You may view the components in the comparison report if an update is available for that particular component in the catalog.
I get a warning message saying “Inventory collector returned with partial failure”. How do I get more information about the potential
issue?
Check the IC log to get more information regarding the failure. You can nd the log le in C:\ProgramData\Dell\UpdatePackage\log on
Microsoft Windows operating systems and /var/log/dell/ on Linux operating systems.
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Frequently asked questions