Users Guide

In case of USB-NIC already enabled status the interface settings then there are no actions carried out by DSU hence failure is

observed.

Solution: Change the state of USB-NIC in passthrough configuration to disable on iDRAC system and retry.

[iDRAC Settings->Connectivity->OS to iDRAC Pass-through->State]

Recommended to reset the iDRAC incase of connectivity failure.

For more information see, Integrated Dell Remote Access Controller User's Guide at www.dell.com/iDRACmanuals.

Unable to connect error occurs while running the DSU with option -use-idrac-passthrough in Windows Operating

System.

Solution: Change the state of USB-NIC in passthrough configuration to should always be enabled on iDRAC system

[iDRAC Settings->Connectivity->OS to iDRAC Pass-through->State]

Recommended to reset the iDRAC incase of connectivity failure.

For more information see, Integrated Dell Remote Access Controller User's Guide at www.dell.com/iDRACmanuals.

IDSDM firmware update fails for iDRAC remote system.

This DUP is not supported via iDRAC.

Recommendation: Run the DUP directly on the operating system.

DSU fails to connect to the system when the iDRAC is configured on a non-default HTTPS port.

Single remote iDRAC with non-default port fails to get the inventory, preview or update command information.

Recommendation: It supports only by providing the non-default port details in a Config file.

Sample config file:

<DSUConfig xmlns="DSUConfiguration>"

<Authentication Password="calvin" Type="PLAIN" Username="root"

ExecPort="445"/>

</AuthenticationSequence>

</System>>

</RemoteSystem>

</DSUConfig>

DSU fails to connect to the remote host system using ActiveDirectory credentials.

If the ActiveDirectory crendentials contains suffixes with dot, the DSU fails to connect. Only single-label DNS names are

supported that do not contain a suffix such as .com, .corp, .net, .org or companyname.

If using a multi-domain user. For example: If the user has provided "subdomain.domain.com\username", Dell recommends to

provide the username as subdomain\username.

DSU fails to connect to remote host system with local administrator user when the host was added to the

ActiveDirectory.

Recommended to use ActiveDirectory user instead of local Administrator user.

DSU fails to connect to the remote iDRAC using USB-NIC pass through option using ActiveDirectory credentials.

For the remote system to connect through iDRAC USB-NIC pass through option, use only iDRAC user Administrator account.

Remote update fails from windows to windows when network is very slow

Remote update fails from when network speed is slow, and displays an error message. Dell recommends to avoid this issue

ensure the network connection is suitable to run the update and re-try the operations.

DSU update fails for few components when update is pushed via iDRAC or via operating system to iDRAC

passthrough.

When updates are pushed via iDRAC or OS to iDRAC passthrough, the update fails when the job is in-progress or scheduled or

fails in case of restart is required.

Work around: Clear the iDRAC job queue to avoid this error.

Invalid System ID on RHEL 7.6 when executed on Re-branded systems.

Frequently asked questions