Users Guide

Table Of Contents
DSU fails to connect to the remote host system using
ActiveDirectory credentials.
Before running DSU commands, used credentials (Local User or AD User) should log in to remote system to create an user
account
When using a multi-domain user. For example: If the user has provided "subdomain.domain.com\username", Dell recommends to
provide the username as subdomain\username.
DSU fails to connect to remote host system with local
administrator user when the host was added to the
ActiveDirectory
Recommended to use ActiveDirectory user instead of local Administrator user.
DSU fails to connect to the remote iDRAC using USB-NIC
pass through option using ActiveDirectory credentials.
For the remote system to connect through iDRAC USB-NIC pass through option, use only iDRAC user Administrator account.
DSU update fails for few components when update is
pushed via iDRAC or via operating system to iDRAC
passthrough.
When updates are pushed via iDRAC or OS to iDRAC passthrough, the update fails when the job is in-progress or scheduled or
fails in case of restart is required.
Work around: Clear the iDRAC job queue to avoid this error.
Invalid System ID on RHEL 7.6 when executed on Re-
branded systems
DSU fails and displays an error message as "Invalid System ID" on re-branded systems.
Update of SAS-RAID firmware and OS collector fails
when multiple-updates scheduled via iDRAC or iDRAC
Passthrough
In such scenarios update the failed components individually.
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Frequently asked questions