Users Guide

Table Of Contents
On Microsoft Windows operating system, when I execute
the command dsu, I see a message dsu is not recognized
as an internal or external command, operable program or
batch file. What am I supposed to do?
To troubleshoot the issue, you must add the dsu install path to environmental variable by executing following command with
administrator privileges: setx PATH=%PATH%;C:\Dell\Dell System Update.
There are few components that are listed when I execute
the command dsu i or dsu /i. However, I am not able
to view these components in the comparison report. Why
do I see the difference?
Though the components are listed after executing the command, there may be no updates available for certain components in
the catalog. You may view the components in the comparison report if an update is available for that particular component in
the catalog.
I get a warning message saying Inventory collector
returned with partial failure. How do I get more information
about the potential issue?
Check the IC log to get more information regarding the failure. You can find the log file in C:
\ProgramData\Dell\UpdatePackage\log on Microsoft Windows operating systems and /var/log/dell/ on Linux
operating systems.
I see a message saying Failed to parse config file with exit
code 17. What should I do to troubleshoot and resolve the
issue?
The config file may not be filled correctly. Refer the configuration schema information in the dsuconfig.xml section in Using
DSU bootable ISO topic.
I see a message unable to get the inventory collector path
from catalog. What should I do to troubleshoot and resolve
the issue?
For more information on the inventory collector path, check the catalog file.
Sample inventory collector data from catalog.xml:
WIN64: <InventoryComponent schemaVersion="2.0"
releaseID="WF06C" hashMD5="0dbe6b18f0ebf247ea317c51c7257ff4" path="FOLDER04054889M/1/
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Frequently asked questions