Users Guide

Table Of Contents
Troubleshooting Dell System Update
This section helps you troubleshoot if you face any issues
Inventory or compliance is displayed when Enterprise
catalog provided instead of Index catalog along with catalog
ID
--catalog is not necessary to use when Enterprise location is given. To use --catalog, user must provide catalog ID.
Use of repository location from config file
This option is supported only for the use of linux repository with source type as YUM repository.
For example for config file:
<DSUConfig xmlns="DSUConfiguration"><Repository Type="YUM"><RepoLocation
Directory="drmupdates/cataog.xml" IP="https://httpsserver:port"
useLatestDSU="True" /></Repository><RemoteSystem><System
Address="100.200.00.9"><AuthenticationSequence><Authentication ExecProto="SSH"
Password="test123" Type="PLAIN" Username="root" /></AuthenticationSequence></System></
RemoteSystem></DSUConfig>
How does DSU update in case of dependencies during
updates
If the component has dependency on component or different version of the same component, Dell System Update updates the
dependent component and then updates the required component. For example:
1. Update of IDSDM Component dependency on iDRAC component.
2. Update of iDRAC latest version component dependency on IDRAC older version.
In case if the dependent component requires reboot, then user has to reboot and re-initiate the DSU to continue other updates.
In case of multi-level dependency of the component.
For example: iDSDM depends on iDRAC and again same iDRAC depends on another BIOS Component. In such scenarios,
compliance report will show only the immediate dependent component. In the above example, compliance report shows only
IDRAC. But when user performs the update, all the dependent components are updated.
Facing issue with IC signature file or Catalog
Description: This issue is seen during the execution of Dell System Update when user terminates the session / partial download
of IC file or catalog / network issue during downloads.
Resolution: Before the next execution of Dell System Update, ensure to clear the corrupted file from the working directory and
reinitiate the execution.
For Windows: c:\Programdata\Dell\Dell EMC System Update is the working directory
For Linux: /usr/libexec/dell_dup/ folder is the working directory
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