Reference Guide

Installation Issues

This section describes errors that may occur during installation.

Topics:

• Error: 54 occurred while attempting to create an OS volume

• Error: -5000 shows unexpected system error message

• Error: -5001 shows invalid system error message

• Error: -5002 shows unsupported hardware configuration error

• Error: -5003 occurred while creating an OS volume

• Error: -5004 occurred while creating an OS volume

• Error: -5005 occurred while creating an OS volume

• Error: -5006 Dell EMC Storage NAS OS Reinstall DVD could not be located

• Error: -5007 occurred while creating an OS volume

• Error: -5008 Identity module is not installed on the system

• Reinstallation error message remains on the LCD

• Display log console displays incorrect date

Error: 54 occurred while attempting to create an OS

volume

Description

Array disk (0:x:x) has already been specified as a global hot spare.

Selected array disks are part of a similar type of virtual disk (T10 protection and encryption capability) or

the array disks are not part of any virtual disks.

Workaround Validate all the hard drives and perform one of the following:

● If any one of the array disks status is non-RAID, change the status to RAID.

● If any one of the hard drives has failed or is predicted to fail, replace the hard drive.

● Check if all the array disks are available and online.

● Check if any array disk is part of virtual disk or hot spare.

Error: -5000 shows unexpected system error message

Description

Could not locate PowerVault NAS operating system configuration file.

Operating system reinstall media or media reader may be faulty.

Cause This issue occurs because either the operating system reinstallation media, optical drive, or the system is

in an invalid state.

Workaround Restart your system and reinstall the operating system reinstallation media. If the issue persists, contact

your service provider. For more information, see Contacting Dell.

Error: -5001 shows invalid system error message

Description

This operation is not supported on this system.

4 Installation Issues