Owners Manual
Manually update the Service Tag
After replacing a system board, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Turn on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys
into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA
key which is embedded during the manufacture of the TPM, it is capable of performing platform authentication operations.
Upgrading the Trusted Platform Module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions.
2. Follow the procedures in Before working inside your system.
NOTE: The NX3240 system does not support UEFI mode.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to
create a recovery key during program or System Setup. Work with the customer to create and safely store this
recovery key. When replacing this system board, you must supply the recovery key when you restart your
system or program before you can access the encrypted data on your hard drives.
CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM
cannot be reinstalled or installed on another system board.
NOTE:
● Ensure that your operating system supports the version of the TPM module being installed.
● Ensure that you download and install the latest BIOS firmware on your system.
● Ensure that the BIOS is configured to enable UEFI boot mode.
Steps
1. Locate the TPM connector on the system board.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3. Slide the TPM module out from its connector.
4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5. Pull the plastic rivet out of its slot on the system board.
Installing and removing system components
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