Owners Manual
Table Of Contents
- PowerVault NX3240 Network Attached Storage System Installation and Service Manual
- Contents
- NX3240 system overview
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Options to manage the pre-operating system applications
- System Setup
- Viewing System Setup
- System Setup details
- System BIOS
- Viewing System BIOS
- System BIOS Settings details
- System Information
- Viewing System Information
- System Information details
- Memory Settings
- Viewing Memory Settings
- Memory Settings details
- Processor Settings
- Viewing Processor Settings
- Processor Settings details
- SATA Settings
- Viewing SATA Settings
- SATA Settings details
- Boot Settings
- Viewing Boot Settings
- Boot Settings details
- Choosing system boot mode
- Changing boot order
- Integrated Devices
- Viewing Integrated Devices
- Integrated Devices details
- Serial Communication
- Viewing Serial Communication
- Serial Communication details
- System Profile Settings
- Viewing System Profile Settings
- System Profile Settings details
- System Security
- Viewing System Security
- System Security Settings details
- Creating a system and setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with setup password enabled
- Miscellaneous Settings
- Viewing Miscellaneous Settings
- Miscellaneous Settings details
- iDRAC Settings utility
- Device Settings
- Dell Lifecycle Controller
- Boot Manager
- PXE boot
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel
- System cover
- Backplane cover
- Air shroud
- Cooling fan assembly
- Cooling fans
- Intrusion switch
- Mid drive tray
- Removing the mid drive tray
- Installing the mid drive tray
- Removing a drive blank from the drive carrier
- Installing a drive blank into the drive carrier
- Removing a drive carrier from the mid drive tray
- Installing a drive carrier into the mid drive tray
- Removing a 3.5-inch drive from the drive carrier
- Installing a 3.5-inch drive into the drive carrier
- Drives
- Removing a drive blank
- Installing a drive blank
- Removing a drive carrier
- Installing a drive carrier
- Removing a 2.5-inch drive from the 3.5-inch drive adapter
- Installing a 2.5-inch drive into the 3.5-inch drive adapter
- Removing a 3.5-inch adapter from a 3.5-inch drive carrier
- Installing a 3.5-inch adapter into a 3.5-inch drive carrier
- Removing the drive from the drive carrier
- Installing a drive into the drive carrier
- Rear drive cage
- System memory
- Processors and heat sinks
- Expansion cards and expansion card risers
- Expansion card installation guidelines
- Opening and closing the PCIe card holder latch
- Removing the expansion card from the expansion card riser
- Installing the expansion card into the expansion card riser
- Removing the riser 2 blank
- Installing the riser 2 blank
- Removing the expansion card riser 1
- Installing the expansion card riser 1
- Removing the expansion card riser 2
- Installing the expansion card riser 2
- Network daughter card
- Integrated storage controller card
- Backplane
- System battery
- Power supply units
- System board
- Trusted Platform Module
- Control panel
- Diagnostics and indicators
- Jumpers and connectors
- Getting help
Getting help
This section provides information about how to contact Dell technical support, how to access information using the system QR
code, and documentation resources available from Dell.
Topics:
• Contacting Dell EMC
• Receiving automated support with SupportAssist
• Accessing system information using the QRL
• Documentation feedback
• Documentation resources
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,
technical assistance, or customer service issues:
Steps
1. Go to Dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Go to Dell.com/support/incidents-online.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical
Support team.
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC system,
storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive
the following benefits:
● Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues,
both proactively and predictively.
● Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC
Technical Support.
● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the
issue.
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