Users Guide

Known issues and frequently asked questions

This section describes some known issues and frequently asked questions for SUU.

Topics:

• Known issues

• Frequently asked questions

Known issues

The following are some known issues with SUU.

SUU GUI fails to open in Red Hat Enterprise Linux 7.2

operating system

If SUU GUI, is unable to launch in Red Hat Enterprise Linux 7.2 (64–bit) operating system perform the following -

• Run the command in the terminal:

• #echo -e "Section \"Device\"\nIdentifier \"Device0\"\nOption \"SWCursor\" \"True

\"\nEndSection" > /etc/X11/xorg.conf.d/xorg.conf

• On completion of the command, ensure that the contents are:

• #cat /etc/X11/xorg.conf.d/xorg.conf

• Section "Device"

• Identifier "Edifice"

• Option "SWCursor" "True"

• EndSection

• Type the command, #systemctl restart gdm.service to restart the GDM service.

The user will be logged off after running the command.

Inventory failure on Microsoft Windows Small Business

Server 2008 operating system

If you login to a system running Microsoft Windows Small Business Server 2008 operating system, you are logged in as a regular user even

though you have Administrator rights.

NOTE:

An in-built feature called User Account Control (UAC) automatically reduces the potential of security breaches

for a system running Windows operating system.

NOTE: Before you run SUU or DUPs on the system, change the security options in Group Policy Editor.

To change the security options:

1. Click Start Run and then type gpedit.esc or gpmc.msc.

The Group Policy Editor window is displayed.

2. Browse to Security Options.

The Policy window is displayed

3. Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.

4. Right-click and select Elevate without prompt.

Known issues and frequently asked questions 15