Users Guide

NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media.
Enabling operating system devices
SUU does not inventory or update devices that are disabled in the operating system, though these devices may be displayed in the
Comparison Report. To update the disabled devices, make the appropriate changes in the operating system and restart SUU.
Linux systems library
On Linux systems, libstdc++-libc6.2-2.so.5 and libstdc++-libc6.2-2.so.3 libraries are required to run SUU. These libraries are
available only if you have installed Red Hat Enterprise Linux on the system. If the system does not have these libraries and if you are
running a supported version of Red Hat Enterprise Linux, install the compat-libstdc++ RPM from RedHat.com or from the Red Hat CD.
Running Linux updates
SUU uses the DUP to update the various system components. During a Linux update, the DUP creates the .spsetup file using the Linux
lockfile utility at /var/lock. This file is created when one of the following situations occur:
• A kernel panic
• A system restart command during a DUP procedure, preventing a TERM signal from interrupting or stopping a running process
If one of these conditions occur, a /var/lock/.spsetup file is created, causing SUU to report a successful update and prompt the user to
restart the system. When you run SUU again and run the Comparison Report, the comparison procedure reports no change in device
status. If this situation occurs and if you are not running an update, delete the /var/lock/.spsetup file.
Running SUU With the Progress Option
While running SUU with the -p (progress) option, the SUU current instance log location is reported and not the SUU update log location.
Updating Multiple Devices
When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your
system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.2, the
update applies firmware version 1.2 to all devices.
Updating PERC Firmware
If you have multiple PowerEdge Expandable RAID Controller (PERC) cards installed on a system, you have to run the SUU update more
than once to update the firmware of all PERC cards. This procedure ensures that all the PERC cards are updated even if the cards failed
to update during the initial SUU update.
PERC update packages may fail if other processes, such as a consistency check or background initialization (BGI) are running on the
controller. Ensure that such processes are not in progress before running the update package.
Restarting the system inventory in the same session
If there is insufficient space in the var or tmp folder SUU does not allow you to restart the system inventory in the same session.
In Linux, if the space is not enough in the var or tmp folder, SUU displays the following error message :Not enough space
available in /var or /tmp folder. Make sure you have at least 100MB.
Ensure that you have sufficient space in the var or tmp folder and restart SUU to start the system inventory.
Known issues and frequently asked questions
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