Users Guide

Running SUU With the Progress Option

While running SUU with the -p (progress) option, the SUU current instance log location is reported and not the SUU update log location.

Updating Multiple Devices

When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your

system is congured with three controllers running rmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.2, the

update applies rmware version 1.2 to all devices.

Updating PERC Firmware

If you have multiple PowerEdge Expandable RAID Controller (PERC) cards installed on a system, you have to run the SUU update more

than once to update the rmware of all PERC cards. This procedure ensures that all the PERC cards are updated even if the cards failed to

update during the initial SUU update.

PERC update packages may fail if other processes, such as a consistency check or background initialization (BGI) are running on the

controller. Ensure that such processes are not in progress before running the update package.

Restarting the system inventory in the same session

If there is insucient space in the var or tmp folder SUU does not allow you to restart the system inventory in the same session.

In Linux, if the space is not enough in the var or tmp folder, SUU displays the following error message :Not enough space

available in /var or /tmp folder. Make sure you have at least 100MB

Ensure that you have sucient space in the var or tmp folder and restart SUU to start the system inventory.

Running SUU over a network

• When SUU is running over a network and is performing a system inventory, if the system gets disconnected from the network, SUU

displays a blank Comparison Report. To view the contents of the Comparison Report, ensure that you are connected to the network

and restart SUU.

• When SUU is running over a network and the Comparison Report is displayed, if the system gets disconnected from the network and

then if you click the Update button, SUU does not update any components. To update the components, ensure that you are connected

to the network and restart SUU.

Deleting the temporary folder

When you run SUU over a network, JRE creates temporary les in the <%systemdrive%>:\Documents and Settings\<%user%>\Local

Settings\Temp\hsperfdata_<%user%> directory on systems running Microsoft Windows (W2ks systems) and in the /var folder on

systems running Linux. Delete these temporary les.

For the W2k8 systems the les are created at <%systemdrive%>:\users\ <%user%>\AppData\Local\Temp\<number>\hsperfdata_<

%user%>.

Known issues and frequently asked questions