Users Guide

To change the security options:
1 Click Start Run and then type gpedit.esc or gpmc.msc.
The Group Policy Editor window is displayed.
2 Browse to Security Options.
The Policy window is displayed
3 Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.
4 Right-click and select Elevate without prompt.
DUP fails on 64–bit Red Hat Enterprise Linux operating system
If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs:
• compat-libstdc++-33.i686
• libstdc++-4.4.4-13.el6.i686
• libxml2.i686
• libXp.i686
• libXtst.i686
• nss-softokn-freebl-3.12.9-11.el6.i686
NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media.
Enabling operating system devices
SUU does not inventory or update devices that are disabled in the operating system, though these devices may be displayed in the
Comparison Report. To update the disabled devices, make the appropriate changes in the operating system and restart SUU.
Linux systems library
On Linux systems, libstdc++-libc6.2-2.so.5 and libstdc++-libc6.2-2.so.3 libraries are required to run SUU. These libraries are available only
if you have installed Red Hat Enterprise Linux on the system. If the system does not have these libraries and if you are running a supported
version of Red Hat Enterprise Linux, install the compat-libstdc++ RPM from RedHat.com or from the Red Hat CD.
Running Linux updates
SUU uses the DUP to update the various system components. During a Linux update, the DUP creates the .spsetup le using the Linux
lockle utility at /var/lock. This le is created when one of the following situations occur:
• A kernel panic
• A system restart command during a DUP procedure, preventing a TERM signal from interrupting or stopping a running process
If one of these conditions occur, a /var/lock/.spsetup le is created, causing SUU to report a successful update and prompt the user to
restart the system. When you run SUU again and run the Comparison Report, the comparison procedure reports no change in device
status. If this situation occurs and if you are not running an update, delete the /var/lock/.spsetup le.
Known issues and frequently asked questions
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