Users Guide
• Works with Operations Manager and VMM to detect events such as loss of power supply redundancy, higher temperature than
threshold values, system storage battery error, virtual disk failure, and so on. For more information on events supported by Dell EMC
PRO Pack, see Alerts and Recovery Actions.
• Generates PRO Tip when the monitored hardware moves to an unhealthy state.
• Performs VM live migration with no downtime. For more information, see VM Live Migration.
• Overrides Dell EMC PRO Pack default recovery actions. For more information, see Overriding Recovery Actions.
• Minimizes downtime by implementing the remedial action provided on PRO Tips. The two remedial actions are:
• Restrict: In this mode, it is recommended that servers are made temporarily unavailable for placing new VMs till the maintenance
tasks are complete.
• Restrict and migrate: In this mode, it is recommended that all running VMs are migrated from an unhealthy server to a healthy
server to prevent loss of service. For more information, see Implementing Recovery Actions.
Understanding PRO Tip Management
This section explains a typical Dell EMC Server PRO Pack setup and the sequence of events involved in PRO tip management.
Figure 1. Interaction of Components
In the gure, a group of PowerEdge systems act as the managed systems and two PowerEdge systems act as management stations
hosting the Operations Manager and VMM. OMSA generates alerts with corresponding severity when there is a transition to an unhealthy
state. Dell EMC Server PRO Pack monitors the same alerts for PRO. Dell EMC Server PRO Pack maps the OMSA alerts with its remedial
action.
The following table describes the sequence of events that occur in PRO Tip management.
Table 1. Sequence Number and Events
Sequence
Number
Event
1 Operations Manager agents on the host are enabled to detect the warning, error, or failure alerts that are generated by
OMSA.
2 Alert is sent to Operations Manager.
3 Operations Manager console displays active PRO alerts. Alerts are displayed under Active Alerts.
4 Operations Manager noties the alert and the associated PRO Tip ID to VMM.
6 Introduction