Users Guide

Understanding PRO Tip Management
This section explains a typical Dell EMC Server PRO Pack setup and the sequence of events involved in PRO tip management.
Figure 1. Interaction of Components
In the figure, a group of PowerEdge systems act as the managed systems and two PowerEdge systems act as management
stations hosting the Operations Manager and VMM. OMSA generates alerts with corresponding severity when there is a
transition to an unhealthy state. Dell EMC Server PRO Pack monitors the same alerts for PRO. Dell EMC Server PRO Pack maps
the OMSA alerts with its remedial action.
The following table describes the sequence of events that occur in PRO Tip management.
Table 1. Sequence Number and Events
Sequence
Number
Event
1 Operations Manager agents on the host are enabled to detect the warning, error, or failure alerts that are
generated by OMSA.
2 Alert is sent to Operations Manager.
3 Operations Manager console displays active PRO alerts. Alerts are displayed under Active Alerts.
4 Operations Manager notifies the alert and the associated PRO Tip ID to VMM.
5 VMM displays a corresponding entry in the PRO Tip window with remedial action.
6 Implement the PRO Tip to enable recovery action on the managed system by placing the managed system in
the Restrict mode or Restrict and Migrate mode.
7 VMM notifies Operations Manager about the successful completion of the recovery action.
8 The VMM console displays the status of the PRO Tip as Resolved after it is successfully implemented.
9 PRO Tip disappears from VMM PRO Tip window.
10 PRO Active alert disappears from Operations Manager.
For more information on the type of events and the associated remedial actions, see Alerts and Recovery Actions.
Supported Operating Systems
The Dell EMC Server PRO Pack supported operating systems on the managed system and management station are as follows:
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Introduction