White Papers

Technical support and resources
13 Scalability with Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center
Operations Manager (SCOM)
1.10 Resolve errors when discovery of devices is unsuccessful by using
the Resolve Sync Errors feature
1. On the SCOM console, in the left pane, click Monitoring.
2. Click Dell EMC OpenManage Integrations Views → OpenManage Integration Dashboard.
3. Log in to the OMIMSSC appliance as an administrator. The OMI Dashboard page is displayed.
4. Select the device type that you want to synchronize. For example, to synchronize a server with
SCOM, click View Servers. A list of devices that are monitored by OMIMSSC is displayed.
5. In the <Device type> View page, click Resolve Sync Errors. In the Resolve Sync Errors dialog
box, a list of devices is displayed.
6. Select the device, and then click Synchronize with MSSC.
7. When prompted, click Yes.
A job is started to synchronize the device with SCOM management server. To view the status of the job, see
the Jobs and Logs page. Before trying to start the discovery job, ensure that the synchronization task in
completed. Read through the Process to retrieve all Management Server Completed message in generic logs.
• NOTE: Wait 15 minutes for the OMIMSSC appliance to be updated with new proxy
management server information, and then continue to perform discovery.