Users Guide

Table 36. Issues And Resolutions (continued)
Issue Resolution Applicable To
Post upgrade from Dell EMC Server
Management Pack Suite version 7.0
to Dell EMC OMIMSSC version 7.1 to
Dell EMC OMIMSSC version 7.2, the
performance metrics for servers that
are discovered using licensed method
and for chassis are not seen.
Post upgrade, to view the performance
metrics for servers discovered in detailed
mode from the Dell EMC OpenManage
Integration Dashboard, enable the Metrics
option in Configuration page.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature
Dell EMC Chassis Monitoring Feature
When you enroll the Dell EMC
OMIMSSC appliance in the
Operations Manager or if there is any
change in OMIMSSC appliance IP, you
may face difficulties to launch the
Dell EMC OpenManage Integration
Dashboard in the Operations
Manager console.
To update the Appliance IP in Unit
monitors:
1. Log in into the Operations Manager
console.
2. Click Authoring on the lower left of
the pane.
3. Select Authoring > Management
Pack Objects > Monitors.
4. In the Look for field, search for Dell
EMC SDK Override Appliance IP
under Management Sever.
5. Right-click Dell EMC SDK Override
Appliance IP, and select Override >
Override the Monitor > For all
objects of class.
6. Select Dell EMC Appliance IP under
parameter name. Update the Override
value, and click OK.
NOTE: Ensure that you do not select
any other override parameters.
Dell EMC OMIMSSC
When you de-enroll the SCOM
Management group from the
OMIMSSC appliance and enroll a new
SCOM Management group within the
same OMIMSSC appliance, you try to
reuse the same job name or credential
profile name as used earlier. You see
an error that the credential profile or
the job exists.
● Ensure not to use same job name and
same credential profile as used earlier.
Dell EMC OpenManage Integration
Dashboard
When the monitoring level is changed
using Dell EMC Feature Management
Dashboard task pane and Sync with
MSSC is performed from the Dell
EMC OpenManage Integration
Dashboard, then the monitoring level
is affected in the consecutive
discovery cycle but not immediately.
Wait for the monitoring level to be
changed and reflected after next
discovery cycle.
or
change the discovery mode from the Dell
EMC OpenManage Integration
Dashboard directly, and then the device
discovery jobs get scheduled immediately.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature
Dell EMC Chassis Monitoring Feature
Dell EMC Network Switch Monitoring
Feature
In the SCOM console, the overall
status of fan group shows critical for
Dell EMC VRTX Chassis in the Dell
EMC VRTX Chassis Diagram View .
However, the detailed diagram view
shows only healthy fans but not the
unhealthy fans.
Launch the CMC Product URL from the
inventory of the CMC devices.
Dell EMC Chassis Monitoring Feature
106 Appendix A—Issues and resolutions