Users Guide

Appendix A—Issues and resolutions
Topics:
• Issues And Resolutions
• Known Limitations
Issues And Resolutions
The following table lists the known issues, resolutions, and where the issues are applicable to.
Table 36. Issues And Resolutions
Issue Resolution Applicable To
Discovery through iSM–WMI fails
when a managed node is running
Windows Server 2008 R2 and the
Management server is running
Operations Manager 2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply the
Microsoft Security update for Update
Rollup 7 (or later) for System Center 2012
R2 Operations Manager. For more
information, see
Support.microsoft.com.
You can install the following updates from
Catalog.update.microsoft.com.
Ensure that you install these updates in
the order that is listed below:
1. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server.
2. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console.
Discover the server running Windows
Server 2008 R2 operating system.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature
This issue pertains to discovery through
iSM using WMI only.
Set as the Preferred Monitoring
Method task fails to remove the
duplicate objects in either or both of
the following scenarios:
● Correlation of the Dell EMC
Modular servers with chassis slots
● Monitoring Dell EMC FM servers
To remove the duplicate objects, perform
the following steps:
1. Go to the Dell EMC Feature
Management Dashboard, select the
Dell EMC Chassis Modular Server
Correlation feature, and then click
Remove Chassis Modular Server
Correlation Feature from the Dell
Monitoring Feature Tasks menu in
the right pane. Reimport the Dell EMC
Chassis Modular Server
Correlation. You cannot use the Set
as Preferred Monitoring Method
task functions to remove the duplicate
objects.
2. If the task is still failing, then perform
the following steps:
Dell EMC Chassis Modular Server
Correlation Feature
6
102 Appendix A—Issues and resolutions