Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
About this guide
This user's guide provides information about how to deploy, configure, and efficiently monitor Dell EMC devices and applications
in your data center by using the Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System
Center Operations Manager (SCOM) appliance. This guide supports the SCOM documentation that is delivered by Microsoft
and is not intended to describe all the operations you can perform by using different features of SCOM. However, where
necessary, this guide describes the tasks you can perform on SCOM—to monitor and manage Dell EMC devices—by using
the monitoring features of OMIMSSC. In addition to this guide, see the latest version of the OMIMSSC Release Notes on the
support site to know about the fixes and known issues in the OMIMSSC appliance.
Topics:
• What's changed in this guide
• Intended audience
What's changed in this guide
● The installation and configuration steps for OMIMSSC appliance that is previously provided in the Installation Guide are
now merged into this User's Guide. Refer to this guide for deploying, configuring, using, and troubleshooting the OMIMSSC
appliance.
● The Reference topics section lists the conceptual and reference information associated with the respective task topics.
● To enhance readability and for better clarity, infographics and appliance screen shots for the different functionalities of the
OMIMSSC appliance are provided.
● All the details specific to Dell EMC Server Management Pack Suite (DSMPS) for System Center Operations Manager is
now available as a separate guide. See Dell EMC Server Management Pack Suite for Microsoft System Center Operations
Manager User's Guide on the Dell Technologies support site.
● For enhanced scalability of nodes using OMIMSSC, information about setting up and configuring Proxy Management Servers
(henceforth referred to as Dell EMC Alert Relay Servers) are now available as a technical white paper. See the Scalability
with Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager
(SCOM) technical white paper on the Dell Technologies support site.
NOTE: In this guide, the term Proxy Management Servers henceforth is referred to as Dell EMC Alert Relay Servers.
Intended audience
This OMIMSSC user's guide is intended for server and data center administrators.
CAUTION:
The reader of this document is expected to have working-knowledge about Microsoft SCOM and
other device monitoring applications. Lack of experience in using SCOM and other monitoring applications may
result in loss of data.
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