Users Guide

1. In the left pane of the SCOM console, select Authoring.
2. Select Authoring > Management Pack Objects > Monitors.
3. In the Look for field, under Management Server, search for Dell EMC SDK Override Appliance IP.
4. Right-click Dell EMC SDK Override Appliance IP, and then click Override > Override the Monitor > For all objects of
class.
The Override properties wizard is displayed.
5. Select Dell EMC Appliance IP under parameter name.
6. Update the Override value and click OK.
NOTE: Ensure that you do not select any other override parameters.
Unable to connect to the OMIMSSC appliance
After deploying the OMIMSSC appliance, and double-clicking the OMIMSSC appliance icon, the following message is displayed:
Connection to server failed.
Workaround:
● Add the OMIMSSC appliance IP and FQDN as a trusted site.
● In the DNS, add the Appliance IP and FQDN in the forward and reverse lookup zones.
● Check if there are any error messages in the C:\ProgramData\VMMLogs\AdminConsole file.
Issues observed when usernames of local account and
domain account match but the passwords differ
The following issues are observed if the usernames are same and passwords are different for the domain user account and the
local user on the management server and/or on the proxy management server:
● Unable to successfully test connection between the OMIMSSC appliance and the SCOM console.
● After a discovery job is completed successfully in the Dell EMC OpenManage Integration Dashboard, SCOM objects are not
discovered in the respective Dell EMC device state views and diagram views.
● Devices discovered in the SCOM console remain in the unmonitored state in the Dell EMC device state views and diagram
views .
For example,
● Domain user account: domain\user1, pwd1
● Local user account: user1, Pwd2
When the user tries to enroll with the above domain user account, the test-connection operation will not be successful.
Workaround—Use different usernames for the domain user and local user accounts or use a single user account as local user
when enrolling a SCOM console to the OMIMSSC appliance.
Ensure to configure the modified domain user account on the management server and/or on the proxy management server
before discovering Dell EMC devices.
Resolve issues in synchronizing data of Dell EMC
devices with OMIMSSC
Sometimes, devices that are discovered in SCOM may not be synchronized with OMIMSSC because of invalid credentials,
HTTPS port number, SNMP port number, or community string. Because of such errors, OMIMSSC cannot discover devices
and these devices are listed with their IP addresses. To resolve the synchronization errors, ensure that you provide relevant
credentials.
To resolve synchronization errors, do the following:
1. In the left pane of the SCOM console, select Monitoring.
2. Select Dell EMC OpenManage Integrations Views > OpenManage Integration Dashboard.
Troubleshooting
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