Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
Upgrading the OMIMSSC appliance
You can upgrade the OMIMSSC appliance to the latest version in two methods:
● By using the service packs available on the Dell Technologies support site.
● By backing up the OMIMSSC appliance data (including settings and configurations) and then restoring the backed-up file in
latest version of the OMIMSSC appliance.
Topics:
• Upgrade the OMIMSSC appliance version by using service packs
• Back up and restore the OMIMSSC appliance data
• Restore OMIMSSC data
Upgrade the OMIMSSC appliance version by using
service packs
After deploying and setting up OMIMSSC, if a service pack update is available with any necessary critical defect fixes or feature
additions made available then you can upgrade by using the Service Pack Update feature in OMIMSSC. A few key benefits of
service packs are:
● You can save the service pack files directly in any HTTP server and use the service pack files for updates.
● You can incrementally apply these service packs. However, you cannot roll back, if once updated.
● A service pack is cumulative—The latest service pack has fixes from all the previous releases.
NOTE:
Upgrading the OMIMSSC appliance from previous versions of OMIMSSC to OMIMSSC version 7.2 by using the
Service Pack Update feature is not supported. To upgrade from an earlier version of OMIMSSC, back up the data of your
current version and restore it in the OMIMSSC version 7.2 appliance. For more information about creating a backup file and
restoring OMIMSSC appliance data, see the Back up and Restore section in this guide.
Generic procedure for upgrading the OMIMSSC appliance version
by using service packs
1. Prerequisite for upgrading OMIMSSC: Ensure that no jobs are running. If running, wait until the jobs are completed.
2. Check for the latest available OMIMSSC service pack updates:
a. On the OMIMSSC Admin portal, navigate to the Apply service packs and updates page.
b. Click Check for Updates.
c. On the Service Pack Updates page, data about the current OMIMSSC version and the updated OMIMSSC appliance
version information, if any, is displayed.
3. Download the service pack from the support site.
4. Copy the downloaded service pack update to repository. For more information, see Save OMIMSSC service packs to the
repository on page 59.
5. Install the service pack updates. See Upgrade OMIMSSC by using service packs stored offline or online on page 60.
Save OMIMSSC service packs to the repository
After you ensure on the OMIMSSC Admin portal that a latest service pack is available for upgrading the OMIMSSC version, do
the following to save the service pack offline so that you can use it for upgrading:
1. Save the downloaded service pack in a repository.
2. Double click the downloaded service pack and extract the files.
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Upgrading the OMIMSSC appliance 59