Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
Perform a remote iDRAC hard reset operation
You can remotely reset an iDRAC without shutting down the operating system of a server. This task is available only on
PowerEdge servers that are discovered through iDRAC Service Manager (iSM) by using WMI. To reset the iDRAC remotely, you
must first ensure that you have administrative privileges on the host operating system.
To remotely reset iDRAC, do the following on the SCOM console:
1. In the left pane, click Monitoring.
2. Click Dell EMC > Dell EMC State Views > Dell EMC Servers (iSM) State View.
The state information is displayed, and the servers that are discovered though iSM by using WMI are listed in the working
pane.
3. Select the server on which you want to remotely reset iDRAC.
In the Tasks section of the right pane, the tasks that you can perform on the selected server are displayed.
4. Click iDRAC Hard Reset.
The Run Task - iDRAC Hard Reset window is displayed.
5. Click Run.
The Task Status - iDRAC Hard Reset window is displayed with the status of the reset.
6. Click Close.
The iDRAC is successfully reset without shutting down the server operating system.
Clear Embedded Server Management (ESM) logs
The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log, maintains a list of all
system events that are generated by the hardware, such as Error-Correcting Code (ECC), system reset and boot, and probe
threshold changes. You can refer to this log when hardware errors appear or when the system is not functioning properly.
To run the Clear ESM Logs task, do the following:
1. In the left pane, click Monitoring.
2. Expand Dell EMC.
3. Expand either Diagram Views, State Views, or Alerts Views.
4. Select the device on which you want to run the task.
A list of tasks you can run by using the monitoring feature that is used by the device is displayed in the Tasks pane of the
SCOM console.
5. In the Tasks pane, click Dell EMC Windows Server Tasks > Clear ESM Logs.
The Run Tasks window is displayed.
6. Click Run.
The ESM logs of the selected device is deleted.
NOTE:
When you run the Clear ESM Logs task, on the task execution screen, only the result of the task initiating is
displayed. For example, the task execution screen may show a success result even if the ESM logs are not cleared. This
means that the Clear ESM Logs task initiation was successful.
Power management-related tasks
● Check power status of Dell EMC PowerEdge servers and Rack Workstations—You can run this task only on servers that are
monitored by the license-free version of DSMPS. By running the Check Power Status task, you can check the power status
and manage power control tasks by using the IPMI Shell.
● Power off PowerEdge server shutting down the operating system—By running the Force Power Off task, you can power off
the PowerEdge server without shutting down the operating system.
● Power cycle a PowerEdge server—By running the Power Cycle task, you can power off the PowerEdge server, and then
power on again after a delay.
Run tasks on the SCOM console for OMIMSSC monitoring features
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