Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
Monitoring PowerEdge servers and rack workstations
on the SCOM console
The OMIMSSC appliance provides the following types of views for the monitored servers and rack workstations under the Dell
EMC folder on the SCOM console:
● Alerts view for the monitored servers and rack workstations on page 41
● Diagram views for the monitored servers and rack workstations on page 41
● View performance and power monitoring of PowerEdge servers on page 42
● View the State Views of PowerEdge servers and rack workstations on page 42
Alerts view for the monitored servers and rack workstations
The Alerts Views option is available for managing hardware and storage alerts from Dell EMC Servers and Rack Workstations.
The Link-up and Link-down alerts for events received from Broadcom and Intel network interface cards for PowerEdge servers,
PowerVault servers and supported Dell Precision Racks are displayed by the Dell EMC Server and Rack Workstation
Monitoring (Licensed) feature.
View alerts of the monitored servers and rack workstations
To view the Dell EMC Server and Rack Monitoring (Licensed) feature alerts on the SCOM console:
1. In the left pane, click Monitoring, and then expand Dell EMC > Dell EMC Alert Views.
The following Dell EMC Alerts Views are displayed:
● Dell EMC Network Interface Alerts View—Link-up and Link-down alerts from the discovered NICs are displayed.
● Dell EMC Server and Rack Workstation (Licensed) Alerts View and Dell EMC Server and Rack Workstation Alerts View—
SNMP traps for 12th, 13th generation, and iDRAC9-based PowerEdge servers, PowerVault servers, and Dell Precision
Racks with iDRAC7, iDRAC8, or iDRAC9 are displayed.
● Dell EMC Rack Workstation Alert Views
○ Dell EMC Network Interface Alerts
○ Dell EMC Rack Workstation Alerts
2. Select Dell EMC Server and Rack Workstation (Licensed) Alerts View.
In the working pane, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are
assigned to you, are displayed.
3. Select the alert to view information about that alert in the Alerts Details section.
Diagram views for the monitored servers and rack workstations
The Dell EMC Diagram Views provide a hierarchical and graphical representation of PowerEdge servers and supported
Precision Rack Workstations on the network.
View the Diagram Views of servers and rack workstations
1. On the SCOM console, in the left pane, click Monitoring, and then expand Dell EMC > Dell EMC Diagram Views.
For more information about the available diagram views, see Diagram views displayed by different monitoring features of
OMIMSSC on page 90.
2. Based on the servers or rack workstations whose status you want to view, select the respective Diagram view.
In the right pane, the hierarchical and graphical representation of the selected Dell EMC Server or Rack Workstation is
displayed.
3. To view more information about a device, select a component in the diagram.
The component details are displayed in the Detail View section.
Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
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