Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
c. In the Number of virtual processors box, enter or select 4.
d. Click OK.
3. To enable the Time synchronization option on the VM hosted on Hyper-V, do the following:
a. Select the VM hosted on Hyper-V.
b. Right-click the VM and select Settings.
c. Click Management > Integration Services > Time Synchronization.
The Hyper-V and SCOM management server times are synced.
Ensure that OMIMSSC appliance is hosted on Hyper-V
After deploying OMIMSSC on Hyper-V, to ensure that the OMIMSSC is hosted on the Hyper-V with the required configurations,
do the following:
1. Right-click the OMIMSSC appliance VM and click Settings.
2. Ensure that the memory space and processor count are as recommended. See Support Matrix on page 18.
a. Else, assign the memory in Startup RAM and click Apply.
3. Ensure that the processor count is as recommended.
a. Else, specify the number of processors counts in Number of Virtual processors count under Processors.
4. Click IDE Controller:IDE Controller 0 > Hard Drive, and then ensure that the Virtual hard disk field is indicating to the
OMIMSSC file.
a. Else, click Browse, and select the OMIMSSC extracted file.
b. Click Apply.
5. Ensure that the virtual switch is connected to a physical NIC.
a. Else, configure the NIC, and select the appropriate NIC from the Virtual Switch drop-down menu.
b. Click Apply.
6. From the Hyper-V Manager menu, right-click the appliance VM and perform the following tasks:
a. Click Connect, and then click Start.
If the newly created VM with the selected VD of appliance fails to boot with any kernel panic exception, edit the VM
settings. And, then enable the dynamic memory option for the VM.
Deploy and configure OMIMSSC on ESXi
Before deploying OMIMSSC by using ESXi, ensure that you extract the OVA file from the compressed ZIP file to a local drive. To
deploy OMIMSSC on ESXi, do the following:
1. Start ESXi by using the IP address.
The VMware ESXI login page is displayed.
2. Enter the username and password, and then click Log in.
3. In the left pane, select Virtual Machines.
4. To create a VM, select Create / Register VM.
The New virtual machine wizard is displayed.
a. In the Select creation type section, select Deploy a virtual machine from an OVF or OVA file.
b. Click Next.
c. In the Select OVF and VMDK files section, enter a name for the VM that you want to create.
d. Click Click to select files or drag/drop.
e. Double-click the OMIMSSC_xx.ova file. The OVA management pack is uploaded to the installation process.
f. Click Next.
g. In the Select storage section, select the storage or datastore where you want to store the configuration and VD files.
h. Click Next.
i. In the Deployment options section, select the required network mappings.
● By default, the disk provisioning feature is selected as Thin.
● The option to automatically power on the VM is enabled.
j. Click Next.
k. In the Ready to complete section, verify the setting that you have specified, and then click Finish.
Deploy and configure the OMIMSSC appliance
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