Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
Support Matrix
Before deploying and setting up the OMIMSSC appliance, ensure that the following software and hardware requirements are
met.
Table 5. Support Matrix
Supported software and hardware Requirements and versions
Microsoft System Center—Operations Manager
(SCOM)
One of the following SCOM build numbers must be already installed on
the management server:
● SCOM 1807
● SCOM 1801
● SCOM 2012 R2
● SCOM 2016
● SCOM 2019
NOTE: On systems running the Nano server version of Windows
Server 2016 operating system, apply the Update Rollup 1 for Microsoft
System Center 2016 - Operations Manager agent package that is
provided in the Microsoft knowledge base article KB3190029. For
more information, see https://support.microsoft.com/en-us/help/
3190029/update-rollup-1.
You can upgrade to the latest versions of SCOM from previous
versions as per Microsoft guidelines. For information about the
supported upgrade scenarios, see the Microsoft System Center
documentation.
Microsoft Hyper-V Manager
● On Windows Server 2019: Microsoft Corporation Version: 10.0.17763.1
● On Windows Server 2016: Microsoft Corporation Version: 10.0.14393.0
● On Windows Server 2012 R2: Microsoft Corporation Version:
6.3.9600.16384
VMware ESXi 6.5, 6.7, or 7.0
Browsers To start the OMIMSSC Admin Portal, you must use one of the following
browsers:
● Microsoft Internet Explorer 11 or later
● Mozilla Firefox 30 or later
● Google Chrome 23 or later
● Microsoft Edge
Windows requirements for deploying OMIMSSC on
the Management Server with the SCOM console
● Enable the following Windows firewall rules:
○ SCOM SNMP Response
○ SCOM SNMP Trap Listener
○ SCOM Ping Response
● Windows PowerShell 3.0 or later, if your system is running Windows
Server 2012 R2 operating system.
RAM for the OMIMSSC appliance Minimum of 8 GB
Processor cores for the OMIMSSC appliance 4
The CPU cores are configured by default when the OMIMSSC appliance is
deployed by using the OVA format. When using the VHD format, you must
configure the CPU cores for the VM during the deployment process.
5
18 Support Matrix