Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
Port information and Communication Matrix
for OMIMSSC appliance
To connect the OMIMSSC appliance with the applications and devices that must be monitored by OMIMSSC, you must ensure
that certain ports, protocols, and communication networks are available and enabled on OMIMSSC and the SCOM management
server.
Table 2. Port information for OMIMSSC appliance
Communication
purpose
Port
number
Protocols Direction Source Destination Description
Health, metrics,
inventory collection
from devices
443 TCP Out OMIMSSC
appliance
iDRAC, CMC,
or network
devices
Uses WS-Man, Redfish, or
SNMP.
Health or metrics
update to SCOM
5985 and
5986
TCP Out OMIMSSC
Appliance
SCOM
management
server
Windows event is created using
remote PowerShell.
Dell EMC Management Pack
Rules monitor the events and
updates the SCOM DB.
Inventory or Health
update to SCOM
111 and
2049
TCP and
UDP
In SCOM
management
server
OMIMSSC
appliance
Appliance permits NFS share to
share the inventory details to
management packs.
DNS 53 TCP Out OMIMSSC
appliance
DNS Server
DNS resolution for appliance.
GUI operations from
the SCOM view
443 TCP In SCOM
management
server
OMIMSSC
appliance
GUI operations using OMIMSSC
dashboard which is started from
the SCOM console.
Table 3. Port information for SCOM Management Server
Communication
purpose
Port
number
Protocols Direction Source Destination Description
SNMP traps 162 UDP In iDRAC,
CMC,
network
devices
All SCOM
management
servers and
proxy
management
servers
OMIMSSC distributes the total
devices to all the proxy
management servers.
Proxy MS receives the alert and
converts to Windows events.
Health or metrics
update to SCOM
5985 and
5986
TCP In OMIMSSC
appliance
All SCOM
management
servers
PowerShell commands are
started from the appliance.
Inventory or health
update to SCOM
111 and
2049
TCP and
UDP
Out All SCOM
management
servers
OMIMSSC
appliance
Appliance permits NFS share to
share the inventory details with
management packs.
GUI operations 443 TCP Out All SCOM
management
servers
OMIMSSC
appliance
GUI operations using OMIMSSC
dashboard which is started from
the SCOM console.
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16 Port information and Communication Matrix for OMIMSSC appliance