Users Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 7.2 with Microsoft System Center for System Center Operations Manager User's Guide
- Contents
- About this guide
- About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager (SCOM)
- Purchase and manage OMIMSSC license
- Port information and Communication Matrix for OMIMSSC appliance
- Support Matrix
- Deploy and configure the OMIMSSC appliance
- OMIMSSC and SCOM interfaces for device management
- Enroll (register) management servers to OMIMSSC
- Tasks you can perform on the OMIMSSC Admin Portal
- Manage OMIMSSC from the SCOM console
- Discovery and monitoring of PowerEdge servers by using the licensed monitoring features of OMIMSSC
- Introduction to the licensed monitoring features in OMIMSSC for PowerEdge servers and rack workstations
- Discovery and classification of PowerEdge servers and workstations by using WS-Man or iDRAC access using Host operating system
- Prerequisites to discover PowerEdge Servers using Dell EMC Server and Rack Monitoring (Licensed)
- Discover PowerEdge servers by using iDRAC WS-Man through OMIMSSC
- Discover PowerEdge servers by using the SCOM console
- Object discoveries using WS-Man
- Install SNMP services to monitor PowerEdge servers
- Monitoring PowerEdge servers and rack workstations on the SCOM console
- Discovery and monitoring of Dell EMC chassis using OMIMSSC
- Discovery and monitoring of Dell EMC Network Switches using OMIMSSC
- Discovery and classification of network switches
- Override properties to customize the network switch discovery process
- Import network switch management packs for discovery from OMIMSSC Admin Portal
- Discover Dell EMC Network Switches by using OMIMSSC
- Discover Dell EMC Network Switches by using SCOM
- Network Switches monitoring feature in OMIMSSC
- Manage Dell EMC devices using the OMIMSSC appliance
- View jobs in OMIMSSC Admin Portal and OpenManage Integration Dashboard
- Run tasks on the SCOM console for OMIMSSC monitoring features
- Run OMIMSSC monitoring feature-based tasks on SCOM
- Tasks run on Dell EMC devices by using the OMIMSSC monitoring features
- Check connection to the nodes
- View warranty information of PowerEdge servers
- Start OMSA on monolithic servers using the SCOM console
- Start iDRAC using the SCOM console
- Start Remote Desktop on monolithic servers using the SCOM console
- Perform a remote iDRAC hard reset operation
- Clear Embedded Server Management (ESM) logs
- Power management-related tasks
- Start the Dell CMC console
- Upgrading the OMIMSSC appliance
- De-enroll (Deregister) management servers enrolled to OMIMSSC
- Remove an OMIMSSC VM
- Troubleshooting
- After deploying the OMIMSSC appliance, an IP address is not assigned to the OMIMSSC appliance
- After deploying the OMIMSSC appliance, enrollment of management servers with OMIMSSC is unsuccessful or the management packs are not successfully installed.
- Unable to start the OpenManage Integration Dashboard in the SCOM console
- Unable to connect to the OMIMSSC appliance
- Issues observed when usernames of local account and domain account match but the passwords differ
- Resolve issues in synchronizing data of Dell EMC devices with OMIMSSC
- Manually clean the SCOM console that is unreachable during the de-enrollment
- Connection is unavailable between OMIMSSC and the SCOM console
- Unable to log in to the OMIMSSC Admin portal by using the Mozilla Firefox browser
- A job run on OMIMSSC to discover a device stays in the Progress state for more than five hours
- Unable to discover and monitor devices after restarting OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Resolve issues in the Dell EMC Feature Management Dashboard
- Reference topics
- Monitoring features supported by OMIMSSC
- Configuring the monitoring features of OMIMSSC by using the Feature Management Dashboard
- Import monitoring features using the Dell EMC Feature Management Dashboard
- Upgrade monitoring features using the Dell EMC Feature Management Dashboard
- Customizing monitoring features using the Feature Management Dashboard for scalable and detailed editions
- Remove monitoring features using the Dell EMC Feature Management Dashboard
- Severity levels of discovered devices
- Key features of licensed monitoring of PowerEdge servers in OMIMSSC
- System configuration lockdown mode in iDRAC9 PowerEdge servers
- iDRAC Group Manager in iDRAC9 PowerEdge servers
- Event auto resolution
- Capacity planning of PowerEdge servers discovered through iDRAC and iSM
- Detect and restore the status of a failed CMC or OpenManage Enterprise-Modular
- Port connection information of PowerEdge servers discovered through iDRAC and iSM
- Hardware components of servers and rack workstations monitored by OMIMSSC
- Hardware components of chassis monitored by OMIMSSC
- Hardware components of network switches monitored by OMIMSSC
- View options provided by the OMIMSSC monitoring features
- OMIMSSC Unit Monitors
- Event rules used by different monitoring features of OMIMSSC
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell Technologies
- Glossary
- Additional topics
○ Discovery and monitoring that is offered by DSMPS—Discovery and monitoring of servers and rack workstations using
software-based agent (OMSA) or through iSM (for iSM-based discovery, the iDRAC license are imported to the iDRAC
console which is per node).
NOTE: The discovery of the iSM licensed would remain same as SCOM native discovery using DSMPS management
packs corresponding to this monitoring feature.
● Compare the licensed features.
○ License features offered by the OMIMSSC appliance—OMIMSSC appliance has license for Dell EMC server and rack
workstation monitoring feature using iDRAC agent- free and iSM.
NOTE: The agent-based licensed Server and Rack workstation monitoring feature (iSM-WMI based) is not
supported through the OMIMSSC appliance console directly. The discovery of the iSM licensed would remain same
as SCOM native discovery using DSMPS management packs corresponding to this monitoring feature.
○ License features offered by DSMPS—DSMPS has license for Dell EMC server and rack workstation monitoring feature
using iSM.
● Compare the license-free features.
○ License-free features offered by the OMIMSSC appliance:
■ Dell EMC Chassis monitoring feature
■ Dell EMC Chassis modular servers monitoring feature
■ Dell EMC Chassis and modular servers correlation feature
■ Dell EMC Network Switch monitoring feature
○ License-free features offered by DSMPS:
■ Dell EMC server and rack workstation monitoring feature using OMSA (license-free)
■ Dell Remote Access Controllers (DRAC) monitoring feature
● Compare the license types Both the OMIMSSC appliance and DSMPS versions have the following license types:
○ Evaluation license—A trial version of the license that supports up to five nodes.
○ Production license—you can purchase the production license from Dell EMC based on the number of nodes that you
want to monitor are managed with OMIMSSC for SCOM.
● Necessity of proxy management servers (henceforth referred to as Dell EMC Alert Relay Servers) in OMIMSSC
and DSMPS
○ Does the OMIMSSC appliance require a proxy management server—Yes. For more information, see the Scalability with
Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations Manager
(SCOM) technical white paper on the support site.
○ Does DSMPS require proxy management server—Not applicable.
● Compare the number of nodes supported.
○ Nodes supported by the OMIMSSC appliance—600 and above, in multiples of 1,000 devices. For more information
about configuring Proxy Management Servers, see the Scalability with Dell EMC OpenManage Integration with Microsoft
System Center (OMIMSSC) for System Center Operations Manager (SCOM) technical white paper on the support site.
○ Nodes supported by DSMPS—Maximum of 600 devices.
For more information about DSMPS, see the Dell EMC Server Management Pact Suite for Microsoft System Center—
Operations Manager User's Guide on the support site.
New features of OMIMSSC 7.2
● Along with the existing support for deploying OMIMSSC on Hyper-V by using a VHD file, you can deploy OMIMSSC 7.2 on
VMware ESXi versions by using an OVA file. For more information about the supported ESXi versions, see Support Matrix on
page 18.
● Update Rollup 1 for SCOM 2019.
● Update Rollup 8 for SCOM 2016.
● Update Rollup 9 for SCOM 2016.
● Support for environments where SCOM with gateway servers is deployed, where the SCOM management server with proxy
management server, OMIMSSC, and iDRACs are part of the same management network.
● Support for the following latest iDRAC9—based PowerEdge servers:
○ PowerEdge R6515
○ PowerEdge R6525
○ PowerEdge R7515
○ PowerEdge R7525
○ PowerEdge C6525
For more information about the iDRAC9—based PowerEdge servers, see iDRAC9-based PowerEdge servers.
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About Dell EMC OpenManage Integration with Microsoft System Center (OMIMSSC) for System Center Operations
Manager (SCOM)