Users Guide

Issue Resolution Applicable To
In the Dell EMCDiagram View for Dell
network devices, the basic attributes are
not displayed for the Dell DRAC and Dell
EMC chassis objects.
To resolve this issue, you can view the
detailed set of attributes by clicking the
objects in the State View.
Dell EMC Chassis Monitoring Feature
Server Modules and Chassis Slot
Summary Information are not visible
under CMC/OME-M.
• Make sure that OpenManage Server
Administrator (OMSA) or DRAC tools are
installed on the management server
managing the CMC.
• Make sure that you have congured the
Run As Account for CMC devices and
associated them with "Dell CMC Login
Account".
• Make sure that Dell CMC Slot Discovery
and rules are enabled from the Authoring
Pane of the Operations Manager console.
Dell EMC Chassis Monitoring Feature
Errors while running the Repair option in
Dell EMC Server Management Pack
Suite from the Add/Remove Programs
or Uninstall or change a program
window.
Use the Repair option in the installer. For
more information, see ”Using The Repair
Option In The Installer" section of the Dell
EMC OpenManage Integration version 7.1 for
Microsoft System Center for Operations
Manager Installation Guide.
Dell EMC Server Management Pack Suite
If there is a delayed response while
discovering a chassis, then the latest
information from the device is not
updated, the Script Timeout Error is
generated or the log les in the Temp
folder are not cleared.
Increase the Script Timeout value on the
Override Properties screen for the CMC/
OME-M device which is experiencing a
delayed response. For more information about
Overrides, see the Operations Manager
documentation at Technet.microsoft.com.
Dell EMC Chassis Monitoring Feature
Feature management host server health
service is nonfunctional.
If the selected management server has
stopped functioning, the executed Feature
Management task fails. In such an instance,
where the selected management server is
corrupt or the health service cannot be
obtained, decommission the management
server to remove stale objects. For more
information, see Technet.microsoft.com/en-
us/library/hh456439.aspx.
Select a management server from the
remaining management servers, and override
the FMPHostFQDN of Feature Management
host Discovery.
Dell EMC Server Management Pack Suite
Dell OM: Server and its component
health computation failed Alert is
displayed under Monitoring > Dell EMC
Alerts Views > Dell EMC Server Alerts
on the console.
Manually associate the Run As Account for
monitoring Dell EMC PowerEdge Server. For
more information, see Associating Run As
Account for monitoring a Dell Server using
the Server and Rack Workstation Monitoring
(Licensed) Feature.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature
When there are multiple Operations
Manager consoles in a Management
group, the device credential proles that
are created from the OMIMSSC
dashboard when launched from one
Operations Manager console are not
visible when the OMIMSSC dashboard is
• If the user wants to use the same device
credential prole created, launch the
OMIMSSC dashboard from the
Operations Manager console where it was
created initially.
• New device credential prole can be
created from OMIMSSC dashboard that is
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature
Dell EMC Chassis Monitoring Feature
Dell EMC Network Switch
Appendix A—Issues and resolutions 109