Dell EMC OpenManage Integration v7.
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Contents 1 Overview........................................................................................................................................................ 6 Terms used in this document............................................................................................................................................6 Monitoring features supported by DSMPS and OMIMSSC version 7.1 for Operations Manager............................ 7 Explaining Monitoring Features ......................
Upgrading from previous versions of Dell EMC Server Management Pack Suite................................................... 26 Upgrading from Dell EMC Server Management Pack Suite version 7.0 to Dell EMC Server Management Pack Suite version 7.1.........................................................................................................................27 Upgrading from previous version of Dell EMC Server Management Pack Suite to Dell EMC OMIMSSC version 7.1 ......................................
Dell EMC Chassis Monitoring feature ...........................................................................................................................47 Management Packs................................................................................................................................................... 47 Configuration prerequisites.......................................................................................................................................
1 Overview This guide provides information to install, configure, and use the Dell EMC OpenManage Integration version 7.1 for Microsoft System Center Operations Manager (SCOM). The integration of the Dell EMC OpenManage Integration for Microsoft system center version 7.1 with Microsoft System Center 2016 Operations Manager or Microsoft System Center 2012 R2 or Microsoft System Center 2012 SP1 Operations Manager environment enables you to manage, monitor, and ensure the availability of your Dell devices.
Term Refers to Integrated Dell Remote Access Controllers (iDRAC) iDRAC of Dell EMC PowerEdge Server, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified. iDRAC Service Module (iSM) iDRAC Service Module is a lightweight software that runs on the Server and complements iDRAC with monitoring information from the OS. The Service Module does not expose any new interfaces of its own, rather it complements iDRAC with additional data that users can work with using iDRAC consoles.
– Supported Dell Precision Racks – Supported Dell EMC devices through iDRAC using WS-MAN – Dell EMC Chassis Modular Server Correlation • View, analyze, and resolve alerts using Knowledge Base (KB) articles. • Perform various tasks on the discovered Dell EMC devices. • View reports for discovered Dell EMC devices. Table 2.
Feature Description Dell EMC Chassis Monitoring Monitoring and inventory of Chassis devices such as M1000e, FX2, VRTX, MX7000 and OEM Ready chassis.
Change from Dell Server Management Pack Suite Version 6.0 for Operations Manager Until Dell Server Management Pack Suite Version 6.0 for Operations Manager; Dell Connections License Manager (DCLM) was required to manage licenses. For Dell Server Management Pack Suite Version 6.1 and later, you do not require DCLM. There is no longer a license-count enforcement post DCLM being removed.
2 OMIMSSC components The following is the list of the OMIMSSC components and their names that have been used in this guide: • The OMIMSSC for Operations Manager is a virtual machine hosted on a Hyper-V. It is based on CentOS and performs the following tasks: – Interacts with the Dell EMC devices and the supported protocols are: ◦ Web Services-Management (WS-MAN) ◦ Simple Network Management Protocol (SNMP) ◦ RedFish – The OMIMSSC can be administered through the Dell EMC OMIMSSC Admin Portal.
3 System requirements for OMIMSSC Account privileges Requirements for the accounts used in OMIMSSC for Operations Manager.
Table 5. Deployment Scenario for Operations Manager 2012 R2 Monitoring Mode Device Count Number of Management Servers Scalable <=600 For 2000 network devices, see Sizing Guide for required number of Management Servers. Detailed <=120 For 2000 network devices, see Sizing Guide for required number of Management Servers. NOTE: For Operations Manager 2012 SP1, OMIMSSC is not supported.
Detailed 120–300 Yes for required number of Management Servers. configuration of Proxy MS, refer Table Proxy MS Virtual Machine Configuration. For 2000 network 4–10 devices, see Sizing Guide for required number of Management Servers. Each Proxy MS can monitor maximum of 30 devices in detailed mode. For configuration of Proxy MS, refer Table Proxy MS Virtual Machine Configuration. Table 7.
NOTE: On the Proxy MS, locate SnmpModules.dll in C:\Program Files\Microsoft Monitoring Agent\Agent \SnmpModules.dll. Recommendations: Here are few recommendations that are taken care of for Proxy MS: 1 You can check for number of devices that you want to monitor and create Proxy MS accordingly. Each Proxy MS can monitor maximum of 250 devices in scalable mode or 30 devices in detailed mode. 2 Maximum number of Proxy MSes that can be added to a Management server is less than or equal to four.
4 Installing, configuring, and managing OMIMSSC Topics: • Pre-requisites • Downloading OMIMSSC from web • Setting up the OMIMSSC • Downloading the Dell EMC Configuration Management Pack • Enrolling of Operations Manager console • Adding Proxy MS to DellProxyMSGroup and Synchronizing Dell Proxy MS with OMIMSSC • Launching Dell EMC OMIMSSC from Operations Manager Pre-requisites To install the Dell EMC OMIMSSC, ensure that you have first installed the following pre-requisites: • Install one of t
• FQDN of Operations Manager • Allocate the memory for the Appliance VM based on the Operations Manager console you plan to enroll. For more information, see Common system requirements for OMIMSSC. Deploying the Virtual Machine (VM) For setting up the OMIMSSC, you need to deploy the virtual machine: 1 In Hyper-V Manager, from the Actions menu, select New and click Virtual Machine Manager The New Virtual Machine Wizard is displayed. 2 In Before You Begin, click Next.
NOTE: It is recommended that you wait for five minutes before you log in as an Admin so that all services are initiated. 1 In localhost login: Type admin. 2 In Enter new Admin password: Type a password. 3 In Please confirm new Admin password: retype the password, and press Enter to continue. The Black console wizard is displayed. Figure 1.
Downloading the Dell EMC Configuration Management Pack You can perform the console enrollment once the configuration management pack is downloaded and imported in the Operations Manager. The Management packs perform the following actions: • NFS client enablement. • Remote Powershell enablement. • Adding WinRM rule to firewall. • Enabling WinRM client and server authentication. These action are performed on the Management server where Operations Manager is configured.
9 To verify the connection between the Appliance and the Operations Manager, click Test Connection. “Test connection passed” message is displayed on successful test connection. 10 Click Enroll to complete the enrollment process. The console is listed in the Console Enrollment page on successful enrollment. If there are multiple Operations Manager consoles within the Management Group, then this process will enroll all the consoles within the Management Group.
Launching Dell EMC OMIMSSC from Operations Manager To launch Dell EMC OMIMSSC from Operations Manager: In the Operations Manager console, click Monitoring > Dell EMC > Dell EMC OpenManage Integration Views > OpenManage Integration Dashboard. The Dell EMC OMIMSSC login page is displayed. Figure 2. OMIMSSC Login page NOTE: While launching the OMIMSSC, you have to check the IE configurations under internet options.
5 Managing OMIMSSC and its components Topics: • Viewing OMIMSSC details • Dell EMC OMIMSSC user management • Viewing or refreshing enrolled consoles • Modifying Operations Manager account • Modifying credentials used for the enrolled consoles in Dell EMC OMIMSSC Admin portal • De-enrolling the Operations Manager console • Removing Dell EMC OMIMSSC appliance Virtual Machine (VM) • Viewing jobs Viewing OMIMSSC details To view the OMIMSSC details: 1 Launch the Dell EMC OMIMSSC admin portal fro
Modifying credentials used for the enrolled consoles in Dell EMC OMIMSSC Admin portal To modify the credentials used for the enrolled consoles in Dell EMC OMIMSSC Admin portal: 1 In the Dell EMC OMIMSSC Admin Portal, click Settings, and then click Console Enrollment. The enrolled consoles are displayed. 2 Select a console to edit, and click Edit. 3 Provide the new details and, click Finish to save the changes.
Viewing jobs You can view all jobs created in Dell EMC OMIMSSC along with their status information. To view the jobs: 1 In Dell EMC OMIMSSC console, click Jobs and Log Center. 2 To view a specific category of jobs, such as Running, Scheduled, History, or Generic, click the respective tab. Expand the job to view all the servers included in the job. Expand further to view the log messages for that job.
6 Installing Dell EMC Server Management Pack suite for Operations Manager The topics in this section describe how to install, upgrade, and uninstall the Dell EMC Management Pack suite version 7.1 for Operations Manager (SCOM). Topics: • Pre-requisites • Installing Dell EMC Server Management Pack suite using .
3 Launch the Dell_EMC_Server_Management_Pack.exe file from the extracted location. The Dell EMC Server Management Pack Suite welcome screen is displayed. 4 Click Next. The license agreement is displayed. 5 To continue the installation, accept the license terms after reading them, and click Next. 6 Click Change (if necessary) to change the default location of the installation folder and click Next. 7 Click Install. 8 Click Finish on the Install Shield Wizard Completed screen.
Upgrading from Dell EMC Server Management Pack Suite version 7.0 to Dell EMC Server Management Pack Suite version 7.1 The installer detects the features that are installed from Dell EMC Server Management Pack Suite version 7.0, and automatically upgrades the Dell EMC Management Packs to version 7.1. NOTE: The installer may display a message prompting a restart after the upgrade is completed, ignore this message as restart is not required. NOTE: Refer to Table 2.
Upgrading from Operations Manager 2012 R2 to Operations Manager 2016 Upgrading to Operations Manager 2016 does not affect the existing Dell EMC Server Management Pack Suite features and functionalities. For information about upgrading from Operations Manager 2012 R2 to Operations Manager 2016, see Technet.microsoft.com/en-us/ system-center-docs/om/deploy/upgrading-to-system-center-2016-operations-manager.
The Program Maintenance screen is displayed. 3 Select Repair, and click Next. The Ready to Repair the Program screen is displayed. 4 Click Install. A progress screen displays the progress of the installation. Once the installation is completed, the Installation Completed Successfully screen is displayed. 5 Click Finish. NOTE: The Repair option is not available through Add/Remove Programs from the Control Panel.
Configuring Operations Manager to monitor Traps and Trap-Based Unit Monitors To monitor traps, and trap-based unit monitors in Operations Manager 2012 or Operations Manager 2016: 1 Launch Operations Manager, and click Administration. 2 In the Administration pane, browse to Run As Configuration→ Profiles. 3 From the list of available profiles, right-click SNMP Monitoring Account and click Properties. The Introduction screen is displayed. 4 Click Next.
3 Click Select > Class. The Class Search screen is displayed. NOTE: You can also associate the community string Run As Account with Object and Group. For more information, see the Microsoft documentation for Operations Manager at technet.microsoft.com. 4 In the Filter by (optional) text box enter the class name. Depending on the type of device, type Dell EMC Server, Dell CMC/OMEM, or Dell EMC DRAC/MC. 5 Click Search. 6 Under Available items, select the class you want to add. 7 Click OK.
7 Dell EMC Feature Management Dashboard The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell EMC Feature Management Dashboard. You can import monitoring features into Operations Manager either by using the Dell EMC Feature Management Dashboard or importing the Monitoring Feature management packs using Operations Manager Import Management Packs wizard. You can use Dell EMC Feature Management Dashboard for advanced fine-tuning of monitoring features.
3 Expand Monitoring > Dell EMC > Dell EMC Feature Management Dashboard. Figure 3. Monitoring pane On the Dell EMC Feature Management Dashboard pane, you can view the list of Dell EMC monitoring features installed, the version currently in use, the version you can upgrade to, the level of monitoring, total node count, and required licenses. Figure 4. Dell EMC Feature Management Dashboard 4 Select the monitoring feature you want to install.
Figure 5. Dell EMC Monitoring Feature Tasks 6 Click the task to import a feature. 7 On the Run Task screen, make sure that the Use the predefined Run As Account option is selected. 8 Click Run. 9 After the task has completed successfully, click Close. Figure 6. Task Status 10 Repeat step 4 to step 9 for each monitoring feature you want to enable. NOTE: Wait for a task to complete before launching another task using the Dell EMC Feature Management Dashboard.
7 On the Run Task upgrade screen, select Use the predefined Run As Account option. 8 Click Run. CAUTION: If there are any dependencies or associations that has to be overridden, which results in data loss, the task fails with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True. For more information, see Dell EMC Feature Management Dashboard task fails. 9 After the task is complete, click Close.
3 Select the monitoring feature you want to remove. 4 Under the Tasks pane, expand Dell EMC Monitoring Feature Tasks. 5 Click Remove Feature to remove the monitoring feature. For example, to remove Dell EMC Servers and Rack Workstations Monitoring feature, click Remove Monitoring Feature under the Tasks pane. 6 On the Run Task—Remove Feature screen, select the Use the predefined Run As Account option. 7 Click Run.
8 Dell EMC Server Management pack suite version 7.1 supported Monitoring features The topics in this section describe the monitoring features that are supported by DSMPS version 7.1 for Operations Manager.
Feature Default Location of Management Packs Management Packs Scalable and Detailed Management Packs Scalable Feature • %PROGRAMFILES%\Dell Management Packs\Server Mgmt\7.1\Server Monitoring For Dell EMC Servers or Rack Workstations discovered using OMSA – Dell.Model.Server.mp – Dell.WindowsServer.Scalable.mp – Dell.View.Server.mp – (Optional) Dell.WindowsServer.InformationAlertsOn.mp NOTE: Import Dell.WindowsServer.InformationAlertsOn.mp only if you want to receive Informational Alerts.
Software Purpose center using the Operations Manager console, install OpenManage Power Center on the management server. For more information, see Dell OpenManage Power Center Installation Guide at dell.com/ support/home. (Optional) Baseboard Management Controller (BMC) Management Utility To run the Remote Power Control tasks or the LED Identification Control tasks on Dell managed systems.
NOTE: In the Event log, ignore the errors pertaining to reimporting of existing management packs under the error logs. These errors occur when Dell EMC Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature. NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task using the Dell EMC Feature Management Dashboard. Table 13.
DRAC Monitoring Feature for Operations Manager DRAC monitoring feature supports discovery, and monitoring for the various generations of iDRAC—iDRAC6, iDRAC7, and iDRAC8 systems using SNMP. Management Packs After the Dell EMC Server Management Pack management packs are successfully imported, the required management packs listed should appear in the Administration pane of the Operations Manager console. For more information, see Importing Management Packs into Operations Manager Table 14.
DRAC monitoring requirement To monitor the health of DRAC devices, associate the community string Run As account with the SNMP Monitoring Account with the target as Dell Remote Access Controller class or respective DRAC object (if you have different Run As accounts for different DRAC devices). Feature Management tasks The following table lists the DRAC monitoring tasks available in the Dell EMC Feature Management Dashboard.
9 Dell EMC OMIMSSC version 7.1 supported monitoring features The topics in this section describe the monitoring features that are supported by OMIMSSC version 7.1 for Operations Manager.
Management Packs Table 17. Dell EMC Server and Rack Workstations Monitoring (Licensed) feature and required Management Packs Feature Default Location of Management Packs Required Management Packs Dell EMC Server and Rack Workstation Monitoring (Licensed) Library Library %PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite\7.1\Library • • Monitored Management Packs Monitored Management Packs C%PROGRAMFILES%\Dell Management • Packs\Server Mgmt Suite\7.1\Server Monitoring • • • • • Dell.
Management Server (MS) requirements Table 18. Prerequisites for software Software Purpose (Required) Operations Manager 2012 or later Dell EMC Server and Rack Workstation Monitoring (Licensed) feature is available only on management servers running Operations Manager 2012 or later.
Feature Management tasks The following table lists the Dell EMC Server and Rack Workstation Monitoring (Licensed) feature tasks available on the Dell EMC Feature Management Dashboard. Some tasks listed in the Feature Management tasks table appear only after you have imported the Dell EMC Server and Rack Workstation Monitoring (Licensed) feature.
Tasks Description monitoring. For more information, see the Associate Run AsAccount task. Remove Monitoring Feature (Licensed) Removes the Dell EMC Server and Rack Workstation Monitoring (Licensed) feature. Refresh Dashboard Updates the Dell EMC Feature Management Dashboard. NOTE: The Refresh dashboard task may not update the dashboard immediately; it might take a few minutes to update the dashboard contents. Refresh Node Count Updates the node count of servers monitored using this feature.
• Ensure that there is WS-MAN (WS-Management) connectivity between the Management Server and the Managed Node. Dell EMC Chassis Monitoring requirements • For slot discovery and correlation to work; ensure that you have Dell Device Helper utility installed. • To monitor Chassis controller, IO Module, IO Module Group, Power Supply, and Power Supply Group components.
NOTE: In the Event log, ignore the errors pertaining to reimporting of existing management packs under the error logs. These errors occur when Dell EMC Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature. NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task using the Dell EMC Feature Management Dashboard. Table 21.
Feature Default Location of Management Packs Required Management Packs %PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite\7.1\Library Management Pack • Dell.ChassisModularServer.Correlation.mp Management Pack %PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite \7.1\ChassisModular ServerCorrelation Management Server (MS) requirements Chassis Modular Server Correlation monitoring requirements Chassis Blade correlation in distributed Operations Manager environment To enable the proxy agent: 1 In
Tasks Description Remove Chassis Modular Server Correlation Feature Removes the Dell EMC Chassis modular server correlation feature Upgrade Chassis Modular Server Correlation Feature Upgrades to the latest version of the Dell EMC Chassis modular server correlation feature. Dell EMC Network Switch monitoring feature The Dell EMC Network Switch monitoring feature supports discovery and monitoring of the network switches including M-Series, Z-Series, N-Series, and S-Series switches.
Table 25. Feature Management tasks Tasks Description Refresh Node Count Updates the node count. Refresh Dashboard Updates the Dell EMC Feature Management Dashboard. NOTE: The Refresh dashboard task may not update the dashboard immediately; it might take a few minutes to update the dashboard contents. Set to Scalable Monitoring If the Detailed feature is running on the system, the Dell EMC Feature Management Dashboard switches from the detailed feature to the scalable feature.
10 Troubleshooting The following chapter provides information for troubleshooting installation related errors.
Failure to connect to OMIMSSC Appliance After installing OMIMSSC for Operations Manager environment, on clicking the OMIMSSC appliance icon the following error is displayed: Connection to server failed. As a workaround, do the following: • Add the Appliance IP, and FQDN as a trusted site. • Add the Appliance IP and FQDN in Forward Lookup Zones and Reverse Lookup Zones in DNS. • Check if there are any error messages in C:\ProgramData\VMMLogs\AdminConsole file.
The Override properties wizard is displayed. 6 Select Dell EMC Appliance IP under parameter name. Update the Override value and click OK. NOTE: Ensure that you do not select any other override parameters. Discovery and monitoring of the Dell EMC device fail after restarting the Dell EMC OMIMSSC When OMIMSSC restarts, the connectivity between the Operations Manager and the OMIMSSC Appliance is lost.
2 In Authoring, expand Management Pack Objects. 3 Click Object Discoveries. 4 In the Look for: field, search Dell Feature Management Host Discovery. 5 Right-click Dell Feature Management Host Discovery and select Overrides > Override the Object Discovery > For all objects of class: Dell Feature Management Host Discovery 6 To run the feature management activities, select FmpHostFqdn and set the override value to FQDN of the management server.
Feature Management task fails, and Dell EMC Feature Management Dashboard is not populated. If such a selected management server is corrupt or health service is not obtained, decommission the management server to remove stale objects. For more information, see technet.microsoft.com/en-us/library/hh456439.aspx. To populate the Dell EMC Feature Management Dashboard: 1 In the Operations Manager console, click Authoring. 2 In Authoring, expand Management Pack Objects. 3 Click Object Discoveries.
11 Appendix Installing Web Services Management (WS-Man) and SMASH Device template To install the WS-Man and SMASH Device template: 1 Download the SMASH Library MPB file—WS-ManagementAndSMASHDeviceDiscoveryTemplate.msi from www.microsoft.com/enin/download/confirmation.aspx?id=29266to a temporary location. 2 Run the .msi to copy the SMASH Library MPB file to the user/default location. 3 Launch the Operations Manager console. 4 From the navigation pane, click Administration.
• Dell EMC Managed Server Model Library • Dell EMC Group Creation • Dell EMC Server Operations Library • Dell EMC Feature Management • Dell EMC Chassis CMC View • Dell EMC Chassis CMC Model • Dell EMC CMC Operations Library • Dell EMC Server View • Dell EMC SDK ApplianceIP Override • Dell EMC Server Model • Dell EMC Server View Library • Dell EMC Server Model Library • Dell EMC CMC Model • Dell EMC AgentResource 0 Override • Dell EMC NetworkSwitch View • Dell EMC NetworkSwitch
12 Accessing documents from the Dell EMC support site You can access the required documents using the following links: • For Dell EMC Enterprise Systems Management documents — www.dell.com/esmmanuals • For Dell EMC OpenManage documents — www.dell.com/openmanagemanuals • For Dell EMC Remote Enterprise Systems Management documents — www.dell.com/esmmanuals • For iDRAC and Dell Lifecycle Controller documents — www.dell.