Install Guide
Table Of Contents
- Dell EMC OpenManage Integration v7.1 for Microsoft System Center for Operations Manager (SCOM) Installation Guide
- Overview
- OMIMSSC components
- System requirements for OMIMSSC
- Installing, configuring, and managing OMIMSSC
- Managing OMIMSSC and its components
- Viewing OMIMSSC details
- Dell EMC OMIMSSC user management
- Viewing or refreshing enrolled consoles
- Modifying Operations Manager account
- Modifying credentials used for the enrolled consoles in Dell EMC OMIMSSC Admin portal
- De-enrolling the Operations Manager console
- Removing Dell EMC OMIMSSC appliance Virtual Machine (VM)
- Viewing jobs
- Installing Dell EMC Server Management Pack suite for Operations Manager
- Pre-requisites
- Installing Dell EMC Server Management Pack suite using .exe file
- Installing Dell EMC Server Management Pack on multiple management servers
- Upgrading from previous versions of Dell EMC Server Management Pack Suite
- Upgrading from Operations Manager 2012 R2 to Operations Manager 2016
- Upgrading from previous Operations Manager
- Using Repair option in the Dell EMC Server Management Pack suite
- Uninstalling the Dell EMC Server Management Packs
- Configuring Operations Manager to monitor Traps and Trap-Based Unit Monitors
- Dell EMC Feature Management Dashboard
- Dell EMC Server Management pack suite version 7.1 supported Monitoring features
- Dell EMC OMIMSSC version 7.1 supported monitoring features
- Troubleshooting
- Connection lost between OMIMSSC appliance and Operations Manager console
- Error message while accessing Dell EMC OMIMSSC admin portal through Mozilla Firefox browser
- Failure to connect to OMIMSSC Appliance
- Test Connection fails between Dell EMC OMIMSSC appliance and Operation Manager console
- IP address not assigned to OMIMSSC appliance
- Appliance discovery job stuck in progress state
- Unable to launch Dell EMC OMIMSSC in the Operations Manager Console
- Discovery and monitoring of the Dell EMC device fail after restarting the Dell EMC OMIMSSC
- Event ID 33333: Data Access Layer rejected retry on SqlError
- Dell EMC Feature Management Dashboard does not populate
- Feature Management Dashboard task fails
- Feature Management alerts
- Health Service of the Feature Management Host Server is nonfunctional
- Appendix
- Accessing documents from the Dell EMC support site
Troubleshooting
The following chapter provides information for troubleshooting installation related errors.
Topics:
• Connection lost between OMIMSSC appliance and Operations Manager console
• Error message while accessing Dell EMC OMIMSSC admin portal through Mozilla Firefox browser
• Failure to connect to OMIMSSC Appliance
• Test Connection fails between Dell EMC OMIMSSC appliance and Operation Manager console
• IP address not assigned to OMIMSSC appliance
• Appliance discovery job stuck in progress state
• Unable to launch Dell EMC OMIMSSC in the Operations Manager Console
• Discovery and monitoring of the Dell EMC device fail after restarting the Dell EMC OMIMSSC
• Event ID 33333: Data Access Layer rejected retry on SqlError
• Dell EMC Feature Management Dashboard does not populate
• Feature Management Dashboard task fails
• Feature Management alerts
• Health Service of the Feature Management Host Server is nonfunctional
Connection lost between OMIMSSC appliance and
Operations Manager console
When you restart the server in which OMIMSSC is installed, connectivity is lost between the OMIMSSC appliance and
Operations Manager console. This is because the execution policy of the Operations Manager console for the user is not active.
Log in to the Operations Manager console server using the Operations Manager console user account to make the execution
policy active. However, after login, the connection is not restored until the following steps are completed.
To set the PowerShell execution policy:
1. Set PowerShell execution policy for local system as RemoteSigned and for the Operations Manager console Account as
Unrestricted.
For information on policy settings, refer the following MSDN articles:
● PowerShell Execution policy: technet.microsoft.com/en-us/library/hh847748.aspx
● PowerShell Group Policy: technet.microsoft.com/library/jj149004
2. Once the execution policy is set, restart the Operations Manager console server.
Error message while accessing Dell EMC OMIMSSC
admin portal through Mozilla Firefox browser
When accessing the Dell EMC OMIMSSC admin portal by using Mozilla Firefox browser, the following warning message: “Secure
Connection Failed” is displayed.
As a workaround, delete the certificate created from a previous entry of the admin portal in the browser.
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