Dell EMC OpenManage Integration v7.1.1 for Microsoft System Center for Operations Manager (SCOM) Installation Guide June 2020 Rev.
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Contents Chapter 1: Overview........................................................................................................................6 What's new in this release.................................................................................................................................................... 7 Monitoring features supported by DSMPS and OMIMSSC for System Center Operations Manager(SCOM)....... 7 Explaining Monitoring Features ...................................................
Managing Dell EMC OMIMSSC appliance........................................................................................................................33 Import Feature Management Pack from appliance in the Operations Manager console.....................................33 Viewing OMIMSSC details............................................................................................................................................33 Dell EMC OMIMSSC user management.....................................
Management Packs...................................................................................................................................................... 50 Configuration prerequisites........................................................................................................................................... 51 Dell EMC Chassis Monitoring requirements...............................................................................................................
1 Overview This guide provides information to install, configure, and use the Dell EMC OpenManage Integration version 7.1.1 for Microsoft System Center Operations Manager (SCOM). NOTE: This revision of the installation guide contains only the documentation updates. This guide is not updated with any software applicable for version 7.1.1 release. The integration of the Dell EMC OMIMSSC version 7.1.
Read the Management Pack’s release notes, which contain the latest information about software and management server requirements, in addition to information about known issues. The release notes are also posted to the Systems Management documentation page at Dell.com/OMConnectionsEnterpriseSystemsManagement.
Table 1. Features comparison between Dell EMC OMIMSSC and DSMPS for System Center Operations Manager(SCOM) OMIMSSC for SCOM (Dell EMC OpenManage Integration for Microsoft System Center for System Center Operations Manager) Dell EMC Server Management Pack Suite Solution Comparison OMIMSSC is an integration with SCOM, a solution that offers the agent-free monitoring of Dell EMC devices including PowerEdge servers, PowerEdge chassis, and network switches.
Table 1. Features comparison between Dell EMC OMIMSSC and DSMPS for System Center Operations Manager(SCOM) (continued) OMIMSSC for SCOM (Dell EMC OpenManage Integration for Microsoft System Center for System Center Operations Manager) Dell EMC Server Management Pack Suite Number of devices or nodes supported 600 for detailed mode, and above in Maximum of 600 devices. For more multiples of 1000 devices for scalable mode.
Table 3. Terms used in this document (continued) Term Refers to FMP Dell EMC Feature Management Dashboard OMIMSSC Dell EMC OpenManage Integration version 7.1.1 for Microsoft System Center Operations Manager DSMPS Dell EMC Server Management Pack version 7.1.1 for Microsoft System Center Operations Manager Dell Remote Access Controller (DRAC) DRAC of Dell EMC PowerEdge Server, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified.
2 OMIMSSC licenses Topics: • Obtain the OMIMSSC license Obtain the OMIMSSC license License Information The Dell EMC Server and Rack Workstation Monitoring (Licensed) feature in Dell EMC Server Management Pack Suite for Operations Manager is licensed. Information on the process for obtaining software licenses is as follows. Licenses Licenses must be purchased based on the desired number of nodes you want to monitor.
3 Port information and communication matrix for OMIMSSC appliance The information in this chapter includes the port information and communication matrix for OMIMSSC appliance to the Dell EMC devices. Topics: • Port information and communication matrix for OMIMSSC appliance Port information and communication matrix for OMIMSSC appliance This section lists all the communication and the port requirements for OMIMSSC appliance to the Dell EMC devices. Table 4.
Table 5. Port information for Management server (continued) Communication purpose Port Number Protocols Direction Source Destination Description Inventory or health update to SCOM 111 and 2049 TCP and UDP Out All SCOM MSs OMIMSSC appliance Appliance exposes NFS share to share the inventory details to Management packs. UI operations 443 TCP Out All SCOM MSs OMIMSSC Appliance UI operations using Dell EMC OpenManage Integration Dashboard launched from SCOM console Table 6.
4 Install OMIMSSC appliance Topics: • • • Account privileges Common system requirements for Dell EMC OMIMSSC Install and configure OMIMSSC appliance Account privileges Requirements for the accounts used in OMIMSSC for Operations Manager.
Pre-requisites To install the Dell EMC OMIMSSC 7.1.1, ensure that you have first installed the following pre-requisites: • • Install OMIMSSC for SCOM version 7.1 before upgrading to OMIMSSC for SCOM version 7.1.1.
9. Set the Number of virtual processors count value to 4, since by default the processor count is set to 1. To set the processor count: a. Right-click Appliance, and select Settings. b. In Settings, select Processor, and set Number of virtual processors to 4. Configuring and Verifying the OMIMSSC appliance Virtual Machine To verify that the Appliance VM is configured appropriately, select and then right-click the Appliance VM, click Settings, and then perform the following tasks: 1.
Figure 1. Black Console wizard 4. In Appliance, select Configure Network, press Enter, and perform the following substeps: a. b. c. d. e. f. g. Select Edit a connection, and press Enter. Select the Ethernet connection you want to edit and then select Edit and press Enter. Select IPv4 CONFIGURATION > and press Enter. In DNS servers, type the DNS IP address, and then press OK. Select Back and press Enter. Select Set system hostname and press Enter.
These action are performed on the Management server where Operations Manager is configured. To download the configuration Management Pack, perform the following steps: • • • Log in to the Dell EMC OMIMSSC Admin portal as the default admin by providing password in the password field. On the left pane, select Download and under Dell EMC OMIMSSC Configuration Management pack, click Download Configuration MP. Download the configuration management pack.
Figure 2. OMIMSSC Login page NOTE: While launching the OMIMSSC, you have to check the IE configurations under internet options. Select the zone to trusted sites in security settings and change the advanced settings by unchecking the option Do not save encrypted pages to disks under internet options. NOTE: When there is a change in Appliance IP, go to Authoring > Monitors.
5 Proxy MS and scalability scenarios for device monitoring The topics in this chapter include overview of Proxy MS and managing the OMIMSSC appliance with Proxy MS to achieve higher scalability number of the devices that are monitored.
Table 8. Deployment Scenario for Operations Manager 2012 R2 (continued) Monitoring Mode Device Count Number of Management Servers Number of Network Devices count to 2000 in Sizing Guide. NOTE: This configuration is required for monitoring Dell devices that are mentioned under Device count column. NOTE: To Scale more than 600+ devices in scalable mode, upgrade the Operations Manager 2012 R2 to Operations Manager 2016 and later (the Microsoft Public hotfix https://support.microsoft.
Table 9. Deployment Scenario for Operations Manager 2016 and later (continued) Scenario1: Devices discovery using Operations Manager (SMASH/Network Switch) Dell EMC devices are discovered as SMASH devices or Network devices in the Operations Manager console. The inputs for SMASH devices are provided in the SMASH monitoring wizard and for network switches in the network device discovery wizard of the Operations Manager console. are mentioned under Device count column.
Table 9. Deployment Scenario for Operations Manager 2016 and later (continued) Scenario1: Devices discovery using Operations Manager (SMASH/Network Switch) Dell EMC devices are discovered as SMASH devices or Network devices in the Operations Manager console. The inputs for SMASH devices are provided in the SMASH monitoring wizard and for network switches in the network device discovery wizard of the Operations Manager console.
a. Copy DellEMC-SCOM-Agent-Registry.reg and DellEMC-Proxy-MS-Configuration-Script.ps1 files from the extracted location on each of the Proxy MS machine in the same directory. b. Run the DellEMC-Proxy-MS-Configuration-Script.ps1 from the PowerShell command prompt (with administrator privileges). NOTE: • • The script stops the agent health services, takes a backup of current registry values in the same directory path. • The required Registry Key changes are implemented on the Proxy MS.
1. Discover the ProxyMS virtual machine as an Agent Managed Windows computer in Operations Manager console. For more information, see the Operations Manager documentation at docs.microsoft.com/scom. 2. After enrollment in OMIMSSC admin portal, log in into the OMIMSSC console. 3. Select Authoring > Groups. Select the DellProxyMSGroup from the group list. 4. Right-click DellProxyMSGroup and select Properties from the drop-down list. 5. Select Explicit Members tab and click Add/Remove Objects.
6 Install DSMPS The topics in this section describe how to install the Dell EMC Server Management Pack suite version 7.1.1 for System Center Operations Manager (SCOM). Topics: • • • Pre-requisites Installing Dell EMC Server Management Pack suite using .
By default, the management packs are installed in the location; C:\Program Files\Dell Management Packs\Server Mgmt Suite\7.1. The following monitoring features are automatically imported into Operations Manager after the installation of Dell EMC Server Management Pack: • • • Dell EMC Server and Rack Workstation Monitoring feature Dell EMC Server and Rack Workstation Monitoring (Licensed) feature — (only iSM based), if all the prerequisites are met.
7 Dell EMC Feature Management Dashboard The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell EMC Feature Management Dashboard. You can import monitoring features into Operations Manager console either by using the Dell EMC Feature Management Dashboard or importing the Monitoring Feature management packs using Operations Manager Import Management Packs wizard.
Figure 3. Monitoring pane On the Dell EMC Feature Management Dashboard pane, you can view the list of Dell EMC monitoring features installed, the version currently in use, the version you can upgrade to, the level of monitoring, total node count, and required licenses. Figure 4. Dell EMC Feature Management Dashboard 4. Select the monitoring feature you want to install. 5. Under the Tasks pane, expand Dell EMC Monitoring Feature Tasks. Figure 5. Dell EMC Monitoring Feature Tasks 6.
9. After the task has completed successfully, click Close. Figure 6. Task Status 10. Repeat step 4 to step 9 for each monitoring feature you want to enable. NOTE: Wait for a task to complete before launching another task using the Dell EMC Feature Management Dashboard. Upgrading Dell EMC Monitoring Features using Dell EMC Feature Management Dashboard 1. 2. 3. 4. 5. 6. 7. 8. Launch the Operations Manager console. Click Monitoring. Click Dell EMC > Dell EMC Feature Management Dashboard.
Table 12. Customizing Dell EMC Monitoring Features using Dell EMC Feature Management Dashboard—Scalable vs Detailed Features Scalable Detailed Dell EMC Server and Rack Workstation Monitoring Inventory and health monitoring at server and component group level. Detailed inventory and monitoring of the following components: memory, processors, sensors, network interfaces, storage controllers, disks, and volumes. BIOS information is also shown.
Importing Management Packs into Operations Manager To import the management packs, use the Operations Manager Import Management Pack wizard. 1. 2. 3. 4. 5. Launch the Operations Manager console. From the navigation pane, click Administration. Click Management Packs, and select Import Management Packs from the Administration Overview. On the Select Management Packs screen, click Add > Add from disk.
8 Manage OMIMSSC appliance and DSMPS for SCOM The topics in this section include management of OMIMSSC and DSMPS. Topics: • • Managing Dell EMC OMIMSSC appliance Managing Dell EMC OMIMSSC appliance Managing Dell EMC OMIMSSC appliance Import Feature Management Pack from appliance in the Operations Manager console Ensure that you have applied the service pack update v7.1.1.
Viewing or refreshing enrolled consoles To view all the enrolled Operations Manager consoles with Dell EMC OMIMSSC: 1. In admin portal, click Settings, and then click Console Enrolment. All the enrolled consoles are displayed. 2. To view the latest list of enrolled consoles, click Refresh. Modifying Operations Manager account By using this option, you can change the passwords of Operations Manager account in Dell EMC OMIMSSC.
To remove OMIMSSC Appliance VM: 1. In Windows Server, in Hyper-V Manager, right-click the Appliance VM and click Turn Off. 2. Right-click the Appliance VM and then click Delete. Viewing jobs You can view all jobs created in Dell EMC OMIMSSC along with their status information. To view the jobs: 1. In Dell EMC OMIMSSC console, click Jobs and Log Center. 2. To view a specific category of jobs, such as Running, Scheduled, History, or Generic, click the respective tab.
NOTE: Uninstallation of Dell EMC Server Management Pack removes the Management Packs that are imported in the Operations Manager. To remove the Management Packs from the Operations Manager, see Technet.microsoft.com/en-us/library/cc974489.aspx. Uninstalling Dell EMC Server Management Pack using Windows Control Panel To uninstall the Dell EMC Server Management Pack using Windows Control Panel: 1. Click Start > Control Panel > Uninstall a program. 2.
9 Upgrades The topics in this chapter provide information about upgrades for SCOM, OMIMSSC, and DSMPS. Topics: • • • Upgrade SCOM Update OMIMSSC Upgrade DSMPS Upgrade SCOM The topics in this section describe the upgrades for SCOM from different versions.
Configuring Operations Manager to monitor Traps and Trap-Based Unit Monitors To monitor traps, and trap-based unit monitors in System Center Operations Manager 2012 or System Center Operations Manager 2016 or System Center Operations Manager 1801 or System Center Operations Manager 1807 or System Center Operations Manager 2019: 1. Launch Operations Manager, and click Administration. 2. In the Administration pane, browse to Run As Configuration→ Profiles. 3.
10. Click Save. 11. After the wizard is complete, click Close. Update OMIMSSC The topics in this section describe the update of OMIMSSC-SCOM appliance using service pack update. Update OMIMSSC using service pack update feature After installing and setting up OMIMSSC, if a service pack update is available, then by using the service pack update feature in OMIMSSC you can install the latest updates.
Copying service pack updates to repository • • Save the downloaded service pack in a repository. Ensure all the files formats in the server pack are supported by the HTTP server. If not, check with HTTP administrator to add the support. The following file formats are supported: ○ ○ ○ ○ .RPM .XML .TXT .BZ2 To enable .BZ2 file format: 1. Open the IIS Manager on the server where the repo files are saved. 2. Expand the host name. Click Sites and then Default Web Site. 3. In Action pane click Add.
3. Launch the Dell EMC OpenManage Integration Dashboard and perform Synchronize with MSSC from the respective device view to synchronize the devices that are discovered in the Operations Manager console. For example, to synchronize the SMASH devices that are discovered in Operations Manager, go to the Server View in the Dell EMC OpenManage Integration Dashboard and click on the Synchronize with MSSC button.
10 Dell EMC Server Management pack suite supported Monitoring features The topics in this section describe the monitoring features that are supported by DSMPS for Operations Manager.
Table 13. Dell EMC Servers and Rack Workstations Monitoring and their Management Packs Feature Default Location of Management Packs Management Packs NOTE: Import Dell.WindowsServer.InformationAlertsOn.mp only if you want to receive Informational Alerts. Detailed Feature • Dell.WindowsServer.Detailed.mp and all scalable management pack Configuration prerequisite Connectivity to System Center Operations Manager (SCOM) agent to discover Dell EMC devices.
Management Server Action Account (MSAA) Table 15. MSAA privileges Feature User Privilege DRAC discovery and corresponding DRAC console launch Admin or Power user. Clear ESM log Admin or Power user. Alternatively, if the MSAA has normal user privileges, operators can, instead of selecting Use the predefined Run as Account, enter task credentials with Power User (or higher) privileges to run the Clear ESM Logs task.
Table 16. Feature Management tasks (continued) Tasks Description Set to Scalable Feature If the Detailed feature is running on the system, the Dell EMC Feature Management Dashboard switches from the Detailed to the Scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Configuration prerequisite Enable SNMP ports on firewall for SNMP functionality. Management Server (MS) requirements (Optional) Table 18. Optional software requirements Software Purpose Dell License Manager (for iDRAC7 systems only) To deploy licenses and collect reports from the management server. To launch Dell License Manager console, install Dell License Manager on the management server. For more information, see Dell License Manager User’s Guide at dell.com/ support/home.
11 Dell EMC OMIMSSC supported monitoring features The topics in this section describe the monitoring features that are supported by OMIMSSC for Operations Manager.
Table 20. Dell EMC Server and Rack Workstations Monitoring (Licensed) feature and required Management Packs Feature Default Location of Management Packs Required Management Packs C%PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite\7.1\Server Monitoring • • • • • • For Dell EMC Servers or Rack Workstations discovered through iSM–WMI: ○ Dell.ManagedServer.iSM.mp ○ Dell.ManagedServer.Model.mp ○ Dell.View.Server.mp For Dell EMC Servers or Rack Workstations discovered through iDRAC–WS-MAN: ○ Dell.
Table 21. Prerequisites for software (continued) Software Purpose (Optional) OpenManage Power Center Launches Dell OpenManage Power Center console. To monitor and manage power consumption, and temperature in the data center using the Operations Manager console, install OpenManage Power Center on the management server. For more information, see OpenManage Power Center Installation Guide at dell.com/ support/home.
Table 22. Feature Management tasks (continued) Tasks Description On upgrading from the previous version, run this task to use the latest version for this monitoring feature. Set to Detailed Feature (Licensed) If the scalable feature is running on the system, the Dell EMC Feature Management Dashboard switches from the scalable feature to the detailed feature for this monitoring method. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Table 23. Required Management Packs Feature Default Location of Management Packs Required Management Packs Dell EMC Chassis Monitoring Library Library %PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite\7.1\Library • • Monitored Management Packs %PROGRAMFILES%\Dell Management Packs\Server Mgmt Suite\7.1\Chassis Monitoring Dell.Connections.HardwareLibrary.mp Dell.OperationsLibrary.Common.mp Monitored Management Packs • • • • Dell.CMC.SDK.mp Dell.Model.CMC.mp Dell.CMC.Sync.mp Dell.View.SDKCMC.
NOTE: Add the Server Management Action account to the Operations Manager administrator group. 3. Associate the created Run As Accounts with the Dell CMC Login Account profile and select the appropriate class, group, or object on which you can configure the profile. • To enable slot summary discovery for CMC/OME-M, override the enable property to True in Dell CMC Slot Discovery. It is disabled by default.
Management Packs After the Dell EMC Server Management Pack management packs are successfully imported, the required management packs should appear in the Administration pane of the Operations Manager console. For more information, see Importing Management Packs into the Operations Manager. Table 25.
Table 26. Feature Management tasks (continued) Tasks Description Remove Chassis Modular Server Correlation Feature Removes the Dell EMC Chassis modular server correlation feature Upgrade Chassis Modular Server Correlation Feature Upgrades to the latest version of the Dell EMC Chassis modular server correlation feature.
Table 28. Feature Management tasks (continued) Tasks Description Set to Scalable Monitoring If the Detailed feature is running on the system, the Dell EMC Feature Management Dashboard switches from the detailed feature to the scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
12 Troubleshooting The following chapter provides information for troubleshooting installation related errors.
Failure to connect to OMIMSSC Appliance After installing OMIMSSC for Operations Manager environment, on clicking the OMIMSSC appliance icon the following error is displayed: Connection to server failed. As a workaround, do the following: • • • Add the Appliance IP, and FQDN as a trusted site. Add the Appliance IP and FQDN in Forward Lookup Zones and Reverse Lookup Zones in DNS. Check if there are any error messages in C:\ProgramData\VMMLogs\AdminConsole file.
Discovery and monitoring of the Dell EMC device fail after restarting the Dell EMC OMIMSSC When OMIMSSC restarts, the connectivity between the Operations Manager and the OMIMSSC Appliance is lost. Once the Appliance is started, then all the discovery and monitoring of the Dell EMC device is restored after the next discovery and monitoring cycle respectively. NOTE: The default discovery and the monitoring cycle is 24 hours.
Feature Management Dashboard task fails Performing upgrade task in Feature Management Dashboard can result in data loss; for example, if there are any dependencies or associations on the monitoring feature being modified, the upgrade task fails with the appropriate message. CAUTION: Overriding task parameters may result in management pack or operational data loss. 1. Launch Operations Manager console and click Monitoring. 2. In the Monitoring pane, browse to Dell > Feature Management Dashboard.
Discovery mode is not updating in Feature Management pack dashboard After applying 7.1.1 patch on 7.1 appliance where few devices were discovered with discovery mode set to detailed, import the Feature Management pack manually. Then the Discovery mode that was configured in 7.1 appliance does not get updated in Feature Management pack dashboard. To update the monitoring levels in the Feature Management pack dashboard: 1. 2. 3. 4. 5. 6. 7. 60 Log in the Operations Manager console.
13 Appendix Topics: • • • Installing Web Services Management (WS-Man) and SMASH Device template Manual cleanup for the Operations Manager console that is unreachable during the de-enrollment Associate Run As Account task—Dell EMC Server and Rack Workstation Monitoring (Licensed) feature Installing Web Services Management (WS-Man) and SMASH Device template To install the WS-Man and SMASH Device template: 1. Download the SMASH Library MPB file—WS-ManagementAndSMASHDeviceDiscoveryTemplate.msi from www.
• • • • • • • • • • • • • • • • • • • • • • Dell EMC Feature Management Override Dell EMC Managed Server Model Library Dell EMC Group Creation Dell EMC Server Operations Library Dell EMC Feature Management Dell EMC Chassis CMC View Dell EMC Chassis CMC Model Dell EMC CMC Operations Library Dell EMC Server View Dell EMC SDK ApplianceIP Override Dell EMC Server Model Dell EMC Server View Library Dell EMC Server Model Library Dell EMC CMC Model Dell EMC AgentResource 0 Override Dell EMC NetworkSwitch View Del
14 Accessing documents from the Dell EMC support site You can access the required documents in one of the following ways: • Using the following links: ○ For Dell EMC Enterprise Systems Management, Dell EMC Remote Enterprise Systems Management, and Dell EMC Virtualization Solutions documents — www.dell.com/esmmanuals ○ For Dell EMC OpenManage documents — www.dell.com/openmanagemanuals ○ For iDRAC documents — www.dell.
