Users Guide

Inventory and monitoring of these devices could be done through iDRAC or iDRAC Service Module (iSM) installed on the
managed Dell EMC Server or Rack Workstation through one of the following methods based on your monitoring preference:
● iDRAC–WS-MAN
● iDRAC access via Host OS
● iSM–WMI
This is a licensed feature.
For more information about monitoring servers through iDRAC–WS-MAN or Host OS, see the section Dell EMC Server and Rack
Workstation Monitoring (Licensed) Feature in the Dell EMC OpenManage Integration Version 7.1.1 for Microsoft System Center
for Operations Manager User's Guide.
For the list of Supported Platforms for iSM, see the iDRAC Service Module Installation Guide at Dell.com/manuals.
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable:
Table 5. Issues and resolutions
Issue Resolution Applicable To
Discovery through iSM–WMI fails
when a managed node is running
Windows Server 2008 R2 and
the Management server is running
Operations Manager 2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply
the Microsoft Security update for
Update Rollup 7 (or later) for
System Center 2012 R2 Operations
Manager. For more information, see
Support.microsoft.com.
You can install the following updates from
Catalog.update.microsoft.com.
Ensure that you install these updates in
the order that is listed below:
1. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server
2. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console
Discover the server running Windows
Server 2008 R2 operating system.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature.
This issue pertains to discovery through
iSM using WMI only.
Set as the Preferred Monitoring
Method task fails to remove the
duplicate objects in either or both of
the following scenarios:
● Correlation of the Dell EMC
Modular servers with chassis slots
● Monitoring Dell EMC FM servers
To remove the duplicate objects, perform
the following steps:
1. Go to the Dell EMC Feature
Management Dashboard, select the
Dell EMC Chassis Modular Server
Correlation feature, and then click
Remove Chassis Modular Server
Correlation Feature from the Dell
Monitoring Feature Tasks menu
in the right pane. Reimport the
Dell EMC Chassis Modular Server
Correlation. You will now be able to
use the Set as Preferred Monitoring
Method task functions to remove the
duplicate objects.
2. If the task is still failing, then perform
the following steps:
a. Disable the Dell EMC Chassis
to the Modular Blade Server
Dell EMC Chassis Modular Server
Correlation Feature
20 Dell EMC Feature Management Dashboard