Users Guide

Table Of Contents
Appendix AIssues and resolutions
Topics:
Issues and resolutions
Known Limitations
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable:
Table 37. Issues and resolutions
Issue Resolution Applicable To
Discovery through iSMWMI fails
when a managed node is running
Windows Server 2008 R2 and
the Management server is running
Operations Manager 2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply
the Microsoft Security update for
Update Rollup 7 (or later) for
System Center 2012 R2 Operations
Manager. For more information, see
Support.microsoft.com.
You can install the following updates from
Catalog.update.microsoft.com.
Ensure that you install these updates in
the order that is listed below:
1. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server
2. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console
Discover the server running Windows
Server 2008 R2 operating system.
Dell EMC Server and Rack Workstation
Monitoring (Licensed) Feature.
This issue pertains to discovery through
iSM using WMI only.
Set as the Preferred Monitoring
Method task fails to remove the
duplicate objects in either or both of
the following scenarios:
Correlation of the Dell EMC
Modular servers with chassis slots
Monitoring Dell EMC FM servers
To remove the duplicate objects, perform
the following steps:
1. Go to the Dell EMC Feature
Management Dashboard, select the
Dell EMC Chassis Modular Server
Correlation feature, and then click
Remove Chassis Modular Server
Correlation Feature from the Dell
Monitoring Feature Tasks menu
in the right pane. Reimport the
Dell EMC Chassis Modular Server
Correlation. You will now be able to
use the Set as Preferred Monitoring
Method task functions to remove the
duplicate objects.
2. If the task is still failing, then perform
the following steps:
Dell EMC Chassis Modular Server
Correlation Feature
6
104 Appendix AIssues and resolutions