Users Guide

Issue Resolution Applicable To
Server Modules and Chassis Slot
Summary Information are not visible
under CMC.
• Make sure that OpenManage Server
Administrator (OMSA) or DRAC tools are
installed on the management server
managing the CMC.
• Make sure that you have congured the
Run As Account for CMC devices and
associated them with "Dell CMC Login
Account".
• Make sure that Dell CMC Slot Discovery
and rules are enabled from the Authoring
Pane of the OpsMgr console.
Chassis Monitoring Feature
Errors while running the Repair option in
Dell EMC Server Management Pack
Suite from the Add/Remove Programs
or Uninstall or change a program
window.
Use the Repair option in the installer. For
more information, see ”Using The Repair
Option In The Installer" section of the Dell
EMC Server Management Pack Suite Version
7.0 for Microsoft System Center Operations
Manager Installation Guide.
Dell EMC Server Management Pack Suite
If there is a delayed response while
discovering a chassis, then the latest
information from the device is not
updated, the Script Timeout Error is
generated or the log les in the Temp
folder are not cleared.
Increase the Script Timeout value on the
Override Properties screen for the CMC
device which is experiencing a delayed
response. For more information on Overrides,
see the OpsMgr documentation at
Technet.microsoft.com.
Chassis Monitoring Feature
Feature management host server health
service is nonfunctional.
If the selected management server has
stopped functioning, the executed Feature
Management task fails. In such an instance,
where the selected management server is
corrupt or the health service cannot be
obtained, decommission the management
server to remove stale objects. For more
information, see Technet.microsoft.com/en-
us/library/hh456439.aspx.
Select a management server from the
remaining management servers, and override
the FMPHostFQDN of Feature Management
Host Discovery.
Dell EMC Server Management Pack Suite
Dell OM: Server and its component
health computation failed alert is
displayed under Monitoring > Alerts
Views > Server Alerts on the console.
Manually associate the Run As Account for
monitoring Dell server. For more information,
see Associating Run As Account for
monitoring a Dell Server using the Server and
Rack Workstation Monitoring (Licensed)
Feature.
Server and Rack Workstation Monitoring
(Licensed) Feature
Known limitations
Table 35. Known limitations.
Limitation Applicable to
Dell MP, Power Control, and LED tasks use only the default
credentials. When you create a new task in the Authoring pane and
Dell EMC Server Management Pack Suite
Appendix A—Issues and resolutions 99