Users Guide

Appendix A—Issues and resolutions
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable:
Table 34. Issues and resolutions
Issue Resolution Applicable To
Discovery through iSM using WMI fails
when a managed node is running
Windows Server 2008 R2 and the
Management server is running OpsMgr
2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply the
Microsoft Security update for Update Rollup 7
(or later) for System Center 2012 R2
Operations Manager. For more information,
see Support.microsoft.com.
You can install the following updates from
Catalog.update.microsoft.com. Ensure that
you install these updates in the order listed
below:
1 Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server
2 Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console
Discover the server running Windows Server
2008 R2 operating system.
Server and Rack Workstation Monitoring
(Licensed) Feature.
This issue pertains to discovery through ASM
using WMI only.
Set as the Preferred Monitoring
Method task fails to remove the
duplicate objects in either or both of the
following scenarios:
• Correlation of the Dell Modular
servers with chassis slots
• Monitoring FM servers
To remove the duplicate objects, perform the
following steps:
1 Navigate to the Feature Management
Dashboard, select the Chassis Modular
Server Correlation feature, and then
click Remove Chassis Modular Server
Correlation Feature from the Dell
Monitoring Feature Tasks menu in the
right pane. Re-import the Chassis
Modular Server Correlation. You will
now be able to use the Set as Preferred
Monitoring Method task functions to
remove the duplicate objects.
2 If the task is still failing, then perform the
following steps:
a Disable the Dell CMC Chassis to
the Modular Blade Server
Correlation Discovery object
discovery.
Chassis Modular Server Correlation Feature
11
Appendix A—Issues and resolutions 97