Setup Guide
Troubleshooting
The following chapter provides information for troubleshooting installation related errors.
Topics:
• Feature Management Dashboard does not populate
• Feature Management Dashboard task fails
• Feature Management alerts
• Health Service of the Feature Management Host Server is nonfunctional
Feature Management Dashboard does not populate
In a distributed setup, the management server where the Dell EMC Server Management Pack Suite is installed rst, is selected to host all
feature management activities such as discoveries, alerts, and tasks. The management server on which the Dell EMC Server Management
Pack Suite is installed rst populates the Feature Management Dashboard. However, if you have manually imported the Feature
Monitoring management pack without running the installer on the management server, the Feature Management Pack host is not selected
and hence, the Feature Management Dashboard does not populate.
To populate the Feature Management Dashboard:
1 In the OpsMgr console, click Authoring.
2 In Authoring, expand Management Pack Objects.
3 Click Object Discoveries.
4 In the Look for: eld, search Dell Feature Management Host Discovery.
5 Right-click Dell Feature Management Host Discovery and select Overrides > Override the Object Discovery > For all objects of
class: Dell Feature Management Host Discovery
6 To run the feature management activities, select FmpHostFqdn and set the override value to FQDN of the management server.
NOTE
: To schedule the feature management workows in OpsMgr 2007 R2 clustered environment; override the FmpHostFqdn
value to the cluster’s FQDN.
Feature Management Dashboard task fails
Performing upgrade task in Feature Management Dashboard can result in data loss; for example, if there are any dependencies or
associations on the monitoring feature being modied, the upgrade task fails with the appropriate message.
CAUTION
: Overriding task parameters may result in management pack or operational data loss.
1 Launch OpsMgr console and click Monitoring.
2 In the Monitoring pane, browse to Dell > Feature Management Dashboard.
Feature Management Dashboard displays the list of management packs present in OpsMgr and the management pack version to
which you can upgrade.
3 Select the monitoring feature.
4 Under Tasks, expand Dell Monitoring Feature Tasks.
5 Click the upgrade monitoring task.
9
Troubleshooting 35