Dell EMC Server Management Pack Suite Version 7.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2009 - 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Overview........................................................................................................................................................5 Terms used in this document............................................................................................................................................5 Monitoring Features supported by Dell EMC Server Management Pack Suite.........................................................
5 Server and Rack Workstation Monitoring (Licensed) Feature...................................................................... 23 Management Packs......................................................................................................................................................... 23 Configuration prerequisites.............................................................................................................................................
1 Overview This guide provides information to install, configure, and use the Dell EMC Server Management Pack Suite version 7.0 for Microsoft System Center Operations Manager. The integration of the Dell EMC Server Management Pack Suite version 7.
Term Refers to Dell Remote Access Controller (DRAC) DRAC of Dell servers, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified. Integrated Dell Remote Access Controllers (iDRAC) iDRAC of Dell servers, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified. Chassis Chassis Management Controller (CMC), unless otherwise specified.
Supported OpsMgr versions for Monitoring Features Table 3. Supported OpsMgr versions for Monitoring Features Monitoring Features OpsMgr 2016/2012 R2/ 2012 SP1/ 2012 2007 R2 Servers and Rack Workstations Monitoring Servers and Rack Workstations Monitoring (Licensed) DRAC Chassis Scalable Detailed Chassis Modular Server Correlation Chassis Modular Server Correlation Chassis Shared Storage Component Correlation with Dell Modular Servers Supported Dell hardware devices for the OpsMgr versions Table 4.
2 Installing Dell EMC Server Management Pack Suite The topics in this section describe how to install, upgrade, and uninstall the Dell EMC Server Management Pack Suite.
Installing Dell EMC Server Management Pack Suite using Installer 1 Download the Dell_EMC_Server_Management_Pack_Suite_v7.0_Axx.exe—where xx is the Dell EMC Server Management Pack release number from Dell.com/support. 2 To extract the contents of the self-extractable .zip file, run the .exe file. 3 Launch the Dell_EMC_Server_Management_Pack_Suite.exe file from the extracted location. The Dell EMC Server Management Pack Suite welcome screen is displayed. 4 Click Next.
NOTE: Trap destination is automatically configured for the Dell devices discovered and monitored through Server and Rack Workstation Monitoring (Licensed) feature. To be able to receive SNMP alerts from devices discovered through the iDRAC access via the Host OS feature, you must install SNMP services on the Managed Node and set the Management Server IP address as the trap destination in the SNMP Services.
Upgrading from OpsMgr 2012 to OpsMgr 2012 SP1 Upgrading to OpsMgr 2012 SP1 does not affect the existing Dell EMC Server Management Pack Suite features and functionalities. For information about upgrading from OpsMgr 2012 to OpsMgr 2012 SP1, see technet.microsoft.com/en-us/library/jj899854.aspx. Upgrading from OpsMgr 2007 R2 to OpsMgr 2012 For details on how to upgrade from OpsMgr 2007 R2 to OpsMgr 2012, see technet.microsoft.com/en-us/library/hh476934.aspx.
NOTE: • While uninstalling the Dell EMC Server Management Pack Suite , the following message is displayed: The following applications should be closed before continuing the installation: COM Surrogate as the COM surrogate process is running the DellDeviceHelper.DLL in the background which should be closed. Select the Automatically close applications and attempt to restart them after the setup is complete option. Click OK to proceed with the uninstallation.
The Introduction screen is displayed. NOTE: For more information on Run As Account for Network Monitoring, see the Microsoft TechNet site at technet.microsoft.com/en-us/library/hh212920.aspx. 4 Click Next. The General Properties screen is displayed. 5 Select Community String from the Run As Account type: drop-down list. 6 Type the community string name in the Display name: text box and click Next. 7 Provide the correct community string in the Community string text box and click Next.
3 Installing Monitoring Features The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell Feature Monitoring Dashboard. You can import monitoring features into OpsMgr either by importing the Monitoring Feature management packs using OpsMgr Import Management Packs wizard or using the Dell Feature Management Dashboard. You can use Feature Management Dashboard for advanced fine-tuning of monitoring features.
Importing Monitoring Features using Feature Management Dashboard Feature Management Dashboard allows you to view the available Dell EMC Server Management Pack Suite monitoring features and configure them automatically for importing, upgrading, and removing the management packs required by a particular feature.
Figure 3. Dell Monitoring Feature Tasks 6 Click the task to import a feature. 7 On the Run Task screen, make sure that the Use the predefined Run As Account option is selected. 8 Click Run. 9 After the task has completed successfully, click Close. Figure 4. Task Status 10 Repeat step 4 to step 9 for each monitoring feature you want to enable. NOTE: Wait for a task to complete before launching another task using the Feature Management Dashboard.
CAUTION: If there are any dependencies or associations that has to be overridden, which results in data loss, the task fails with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True. For more information, see Feature Management Dashboard Task Fails. 9 After the task is complete, click Close.
For example, to remove Servers and Rack Workstations Monitoring feature, click Remove Monitoring Feature under the Tasks pane. 6 On the Run Task — Remove Feature screen, select the Use the predefined Run As Account option. 7 Click Run. CAUTION: If there are any dependencies or associations that have to be overridden, which result in data loss, the task fails with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True.
4 Server and Rack Workstation Monitoring feature Server and Rack Workstation Monitoring feature supports the discovery and monitoring of the following devices that are installed with the supported Windows OS, using the OpenManage Server Administrator (OMSA): • PowerEdge Modular and Monolithic servers • PowerVault storage servers • Dell OEM Ready servers • Dell Precision Racks Inventory and monitoring of these devices could be done through the server's OpenManage Server Administrator (OMSA) which is
Feature Default Location of Management Packs Management Packs • (Optional) Dell.WindowsServer.InformationAlertsOn.mp NOTE: Import Dell.WindowsServer.InformationAlertsOn.mp only if you want to receive Informational Alerts. Detailed Feature • Dell.WindowsServer.Detailed.mp and all scalable management pack Configuration prerequisite Connectivity to System Center Operations Manager (SCOM) agent to discover Dell devices.
NOTE: Access DRAC tools, OpenManage Server Administrator (Server Administrator), BMC Management Utility, and Dell License Manager from Dell Systems Management Tools and Documentation media, or download it from dell.com/support. Management Server Action Account (MSAA) Table 8. MSAA privileges Feature User Privilege DRAC discovery and corresponding DRAC console launch Admin or Power user. Clear ESM log Admin or Power user.
Table 9. Feature Management tasks Tasks Description Import Server and Rack Workstation Monitoring Detailed Feature Imports the detailed feature of Server and Rack Workstation Monitoring. Import Server and Rack Workstation Monitoring Scalable Feature Imports the scalable feature of Server and Rack Workstation Monitoring. Enable Agent Proxying This task enables the agent proxy.
5 Server and Rack Workstation Monitoring (Licensed) Feature Server and Rack Workstation Monitoring (Licensed) feature provides detailed or scalable inventory, based on your method of discovery, and monitoring of the following devices: • 12th, 13th, and 14th generation of PowerEdge servers • PowerVault systems • Dell Precision Racks • Dell branded OEM servers • Dell OEM Ready servers Inventory and monitoring of these devices could be done through iDRAC or iDRAC Service Module (iSM) installed on the
Table 10. Server and Rack Workstations Monitoring (Licensed) feature and required Management Packs Feature Default Location of Management Packs Required Management Packs Server and Rack Workstation Monitoring (Licensed) Library Library C:\Program Files\Dell Management Packs\Server Mgmt Suite\7.0\Library • • Scalable and Detailed Management Packs Dell.Connections.HardwareLibrary.mp Dell.OperationsLibrary.Common.mp Scalable Feature • C:\Program Files\Dell Management Packs\Server Mgmt Suite\7.0\Serv
Software Purpose NOTE: If you are using OpsMgr 2016, then for systems running Nano server, apply the Update Rollup 1 for Microsoft System Center 2016 - Operations Manager agent package provided in the Microsoft knowledge base article KB3190029. For more information, see support.microsoft.com/kb/3190029. (Required) SMASH Library MPB from Microsoft Server and Rack Workstation Monitoring (Licensed) feature requires SMASH library MPB from Microsoft to discover Dell servers.
NOTE: Ensure that Microsoft SMASH Library (MPB) is installed before discovering a Dell Server using Server and Rack Workstation Monitoring (Licensed) feature to be able to use all the tasks listed in the Feature Management tasks table. In the Event log, ignore the errors pertaining to reimporting of existing management packs under the error logs. These errors occur when Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature.
Tasks Description Refresh Dashboard Updates the Feature Management Dashboard. NOTE: The Refresh dashboard task may not update the dashboard immediately; it might take a few minutes to update the dashboard contents. Refresh Node Count Updates the node count of servers monitored using this feature.
6 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for the various generations of iDRAC—iDRAC6, iDRAC7, and iDRAC8 systems using SNMP.
Software Purpose Manager on the management server. For more information, see Dell License Manager User’s Guide at dell.com/support/home. Dell OpenManage Power Center To launch Power Center console, install Dell OpenManage Power Center on the management server. For more information, see Dell OpenManage Power Center Installation Guide at dell.com/ support/home.
7 Chassis Monitoring Feature The chassis monitoring feature supports discovery and monitoring of Chassis Management Controller (CMC) on PowerEdge FX2/FX2s chassis, PowerEdge VRTX chassis, PowerEdge M1000e chassis, and Dell OEM Ready chassis using SNMP or WS-MAN protocol. Chassis monitoring feature also supports Detailed monitoring of individual chassis components in the supported OpsMgr.
• Ensure that Dell Device Helper is installed. • Ensure that there is WS-MAN (WS-Management) connectivity between the Management Server and the Managed Node. Chassis Monitoring requirements • For slot discovery and correlation to work; ensure that you have Dell Device Helper utility installed. • To monitor Chassis controller, IO Module, IO Module Group, Power Supply, and Power Supply Group components; enable RACADM utility.
NOTE: In the Event log, ignore the errors pertaining to reimporting of existing management packs under the error logs. These errors occur when Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature. NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task using the Feature Management Dashboard. Table 17.
8 Chassis Modular Server Correlation Feature Chassis Modular Server Correlation feature supports: • Correlation of discovered Modular Servers using the licensed or license-free monitoring feature with Chassis slots. NOTE: CMC slot discovery is disabled by default. Hence, enable CMC slot discovery for the correlation feature to work. • Correlation of Chassis Shared Storage components with Dell servers.
To enable the proxy agent: 1 In the OpsMgr console, click Administration. 2 In the Administration pane, expand Administration > Device Management > Management Servers. 3 Select the management server where you have discovered the chassis devices. 4 Right-click and select Properties. 5 In Management Server Properties, click Security. 6 Select Allow this server to act as a proxy and discover managed objects on other computers. 7 Click OK.
9 Troubleshooting The following chapter provides information for troubleshooting installation related errors.
For example, to upgrade Chassis Monitoring feature, click Upgrade Chassis Monitoring Feature under Dell Monitoring Feature Tasks. 6 On the Run Task — Upgrade Monitoring Feature screen, click Override. Override Task Parameters are displayed. 7 From the drop-down menu in the New Value column, change the value of AutoResolve Warnings/Errors to True. 8 Click Override. 9 Click Run to run the task. Feature Management alerts Table 20.
10 Appendix Installing Web Services Management (WS-Man) and SMASH Device template To install the WS-Man and SMASH Device template: 1 Download the SMASH Library MPB file—WS-ManagementAndSMASHDeviceDiscoveryTemplate.msi from www.microsoft.com/enin/download/confirmation.aspx?id=29266to a temporary location. 2 Run the .msi to copy the SMASH Library MPB file to the user/default location. 3 Launch the OpsMgr console. 4 From the navigation pane, click Administration.
11 Accessing documents from the Dell EMC support site You can access the required documents using the following links: • For Dell EMC Enterprise Systems Management documents — Dell.com/SoftwareSecurityManuals • For Dell EMC OpenManage documents — Dell.com/OpenManageManuals • For Dell EMC Remote Enterprise Systems Management documents — Dell.com/esmmanuals • For iDRAC and Dell EMC Lifecycle Controller documents — Dell.
