Setup Guide

9. Click Run to run the task.
Feature Management alerts
Table 20. Feature Management alerts
Alert Text Alert State Cause Resolution
Dell FMP: Dell Device
Helper Utility is either not
present or incompatible
with the Dell Server
and Rack Monitoring
(Licensed) Management
Pack.
Critical
The required Dell Device Helper
Utility version was not found,
or the Dell Device Helper Utility
is corrupted.
A version higher than the
required Dell Device Helper
Utility version was found.
A version lower than the
required Dell Device Helper
Utility version was found.
Run the Dell EMC Server
Management Pack Suite
version 7.0 installer on the
management server.
Use the Repair option in the
installer. For more information,
see Using the Repair option in
the Installer.
Health Service of the Feature Management Host
Server is nonfunctional
In a distributed setup, the management server where the Dell EMC Server Management Pack Suite is installed first, is selected
to host all feature management activities such as discoveries, alerts and tasks. If the selected management server has stopped
functioning, the executed Feature Management task fails, and Feature Management Dashboard is not populated. If such a
selected management server is corrupt or health service is not obtained, decommission the management server to remove stale
objects. For more information, see technet.microsoft.com/en-us/library/hh456439.aspx.
To populate the Feature Management Dashboard:
1. In the OpsMgr console, click Authoring.
2. In Authoring, expand Management Pack Objects.
3. Click Object Discoveries.
4. In the Look for: field, search Dell Feature Management Host Discovery.
5. Right-click Dell Feature Management Host Discovery and select Overrides > Override the Object Discovery > For all
objects of class: Dell Feature Management Host Discovery.
6. Select FmpHostFqdn and set the override value to FQDN of the management server where the feature management
activities have to run.
34
Troubleshooting