FAQ

How do I edit the ‘.sh’ file in Linux deployment

script bundle? Is there any recommended tool to

edit this file?

Notepad++ editor is recommended for editing the Linux-based file extension on a Microsoft Windows operating system. If you want to

edit the extension of the file on a Linux operating system, vi editor is recommended.

I am facing access denied issues in Linux operating

system. How do I proceed further?

Ensure that you have Read and Write access to the drmuser account in the particular directory including all sub-level directories and

files when you want to export, import, or download a repository, add a catalog, update a plug-in or configure the storage location in

Application Preferences.

I saved a file in the mapped network location.

However, I am not able to access location from

DRM. What do I do now?

Ensure that you have privileges to access the location and then login with the appropriate credentials.

I am not able to automatically discover the

Microsoft Exchange Web Service URL when trying

to configure the email notifications. Is there any

other option to discover the URL apart from

updating it manually?

From DRM version 3.0 onwards, the autodiscovery of Microsoft Exchange Web Server URL is not supported. Update the URL manually.

I get a message “GLX version 1.2 or higher is

required” when I try to open a Linux terminal

window. This message is observed in SUSE Linux

11 and 12.

This is a warning message and does not affect the functionality of the product.

Frequently asked questions