Dell EMC Repository Manager Version 3.3.1 Troubleshooting Guide July 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview........................................................................................................................ 4 Enhancements....................................................................................................................................................................... 4 Prerequisites for installing DRM...........................................................................................................................................
1 Overview The Dell EMC Repository Manager (DRM) ensures that the Dell systems are up-to-date with the latest BIOS, driver, firmware, and software. DRM allows you to: • • • Create repositories of customized component(s) and updates. Create groups of related updates for systems running the Microsoft Windows and Linux operating system. Generate comparison reports. Update baselines of custom repositories and generate deployment tools.
Software requirements DRM works on a wide range of Operating Systems for Windows and Linux. Listed are the specific Operating Systems that DRM is tested with: • • • • • • • Microsoft Windows Server 2016 Microsoft Windows Server 2019 Microsoft Windows 10 (64-bit) RedHat Enterprise Linux 8.0 RedHat Enterprise Linux 7.7 SUSE Linux 15 Ubuntu 18.04 Optional requirements • Internet connectivity – To access, create, work with bundles, update catalogs, plug-ins, and repositories.
Other documents you may need In addition to this guide, you can access the following guides available at the support site. .
Creating manual repository This flowchart describes the process to create a manual repository in DRM. Creating repository with inventory This flowchart describes the process to create a repository with inventory in DRM.
Creating repository with iDRAC and OME integration This flowchart describes the process to create a repository with iDRAC, OpenManage Enterprise, OpenManage Essentials, and OpenManage Integration with Microsoft System Center for SCCM and SCVMM integrations.
Creating repository with VMware integration This flowchart describes the process to create a repository with VMware integration in DRM.
Creating repository with console integration This flowchart describes the process to create a repository with console integration in DRM. You can use this method for OpenManage Integration for Microsoft System Center Configuration Manager, Microsoft System Center Virtual Machine Manager (OMIMSSC), and OpenManage Enterprise.
Creating deployment tools This chapter describes the process to export the repository as deployment tool type. Creating deployment tool_Smart bootable ISO This section describes the process to export a repository as Smart Bootable ISO.
Best practice for creating bootable CD or USB keys for updates You can create bootable USB keys for updates, using any third party or free tool. You can start your managed system by the bootable CD or USB storage. After the system starts, it automatically runs the selected updates. After the update is complete, you can remove the CD or USB storage, and reboot the system to your host operating system. NOTE: Rufus and UNetBootin are third-party software. Install and use these software at your own risk.
3. 4. 5. 6. 7. 8. 9. 10. Start Rufus and select the Disk or ISO image option. Click Select adjacent to the Boot Selection and navigate to the ISO created by Dell Repository Manager. Ensure to choose MBR Partition Type and BIOS target system with VFAT file system. Click OK to start the USB writing. After the USB key writing is complete, insert the USB key into a USB port on the system you want to upgrade. Press . The boot menu is displayed. Select the USB key as the boot target.
Creating deployment tool_Smart deployment script This section describes the process to export a repository as Smart deployment script. Creating deployment to shared location This section describes the process to export a repository to a common shared location. Configuring settings This section describes the process to configure the settings or application preferences.
Configuring network settings This section describes the process to configure network settings in DRM. Configuring email configuration This section describes the process to configure email settings in DRM.
Creating store settings This section describes the process to configure data store settings in DRM. Configuring plugin settings This section describes the process to configure plugin settings in DRM.
Configuring catalog settings This section describes the process to configure catalog settings in DRM. Comparing repository This section describes the process to compare a repository against latest catalog loaded in DRM.
Overview
A Frequently asked questions This section lists some frequently asked questions about DRM. Why am I getting a "DRM connection lost" error message? You may see this error message due to any of the following scenarios: • • • The online help button is clicked on the GUI. DRM service logs are saved in a local or network path. When the pop-up message "No update available for product" is cleared. Press CTRL+F5 keys, or relaunch the application to reestablish the service connection.
Accessing DRM is taking longer time when too many catalogs imported? When there are more catalogs that are added to a repository, performance of DRM is impacted. It is recommended to add a maximum number of 10 catalogs and delete catalogs that are not in use. How to delete DRM database? Stop the DRM services, and then delete the following folders: • • For Windows: C:\ProgramData\Dell\drm\database For Linux: /var/dell/drm/log/database NOTE: If you have administrative privileges, ensure that you unhide all
How do I edit the ‘.sh’ file in Linux deployment script bundle? Is there any recommended tool to edit this file? Notepad++ editor is recommended for editing the Linux-based file extension on a Microsoft Windows operating system. If you want to edit the extension of the file on a Linux operating system, vi editor is recommended. I am facing access denied issues in Linux operating system.
I am not able to create an inventory repository using a specific catalog and inventory file through command-line interface. How do I proceed? Ensure that the catalog and inventory are available in the same network location and then create a repository. Where can I change the DUP sequence order in DRM 3.x before exporting to a deployment format? You can no longer customize the sequence to install DUPs. Starting from DRM 3.
Why am I not able to upgrade or reinstall DRM? When a few files inside the install path: C:\Program Files\Dell\Dell EMC Repository Manager are removed or deleted without following a proper uninstallation process and you try to upgrade DRM, you get the following error message: One or more newer versions of the product are already installed. An upgrade is not applicable. To upgrade DRM: • • For Windows operating system—Delete the product element that is named Dell EMC Repository Manager present in .com.
