Users Guide

Frequently asked questions
This section lists some frequently asked questions about DRM.
Why is DRM not recognized?
After installing DRM on Microsoft Windows operating system, when you try to run any DRM commands, the following error
message is displayed: drm is not recognized as an internal or external command, operable program
or batch file.
Rerun the DRM service file DRM_Service.bat as an Administrator from the installer location. Example of an installer location:
C:\Program Files\Dell\Dell EMC Repository Manager\DRM_Service.bat
Why I am not able to create repository with inventory file
and custom catalogs in different network paths in CLI?
To create a repository using a network share, ensure that the inventory file and custom catalogs are in the same network.
Why am I not able to run a smart script job from CLI?
When you schedule a smart script job with any path set as a network path, an authentication error message is displayed.
When providing the location of the script, ensure that there is no tailing slash (\) at the end of the path.
Why am I unable to delete a component from a repository
using DRM commands through CLI?
When you add more than one component in a command separating them with a comma, and if you have provided a space after
the comma, the component mentioned after the comma is ignored.
Remove the space before mentioning the component name, and then run the delete operation.
Accessing DRM is taking longer time when too many
catalogs imported?
When there are more catalogs that are added to a repository, performance of DRM is impacted.
It is recommended to add a maximum number of 10 catalogs and delete catalogs that are not in use.
How to delete DRM database?
Stop the DRM services, and then delete the following folders:
● For Windows: C:\ProgramData\Dell\drm\database
● For Linux: /var/dell/drm/log/database
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