FAQ

Uninstalling or downgrading DRM leaves the DRM database
and repository DUP packages present in storage
To reclaim storage space of the operating system boot drive after uninstalling DRM, the following directories and content need
to be manually removed:
● Windows: \ProgramData\Dell\DRM
● Linux: /var/dell/drm
If installing a previous DRM version these directories must be removed first as an older DRM version does not support a newer
DRM database.
Unable to connect to proxy when proxy password contains
special characters
Change the password of the proxy which can contain only the special characters like "_", "@", "#", "\", "-", "!", ".", "$", "%",
"&", "*" and retry setting the proxy.
Frequently asked questions 23